Time Change on Desktop; report code CCB-F

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justetina
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Time Change on Desktop; report code CCB-F

Post by justetina »

My EssentialPIM / EPIM Synchronizer / HotSync version: 2.7
My EssentialPIM edition: EssentialPIM Pro

I had to reinstall my desktop. In doing so, the time got changed and now I get the following message:
"Your system clock appears to have been set back, possibly in an attempt to defeat the security system on this program. Please correct your system clock before trying to run this program again. If your clock is correct, please contact the author of this program for instructions on correcting this error (report code CCB-F)."

What do I need to do?
Thank you!
admin
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Post by admin »

Here's a FixClock key for you: 11BB-9D28-9A9A-EA7F.

What you need to do now:

- Run EssentialPIM Pro with the command line option "fixclock" (as in
"EssentialPIM.exe fixclock") and enter the key I've given you

[...OR...]

- Run EssentialPIM Pro as normal, and get the clock-back error message. Hold
down a shift key while clicking the OK button; this will call up the
FixClock window and you can enter the key there.

If your system clock is now correct, this should fix the problem. You will
receive a report telling you whether the system was fixed. In some extremely
rare cases it may be necessary to reboot the system and try a second time.
Android version of EssentialPIM. Keep all your data in sync!
justetina
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Thank you

Post by justetina »

Thank you for the fix. For some reasons, when I started EPIM this morning, it did not give me the timeclock error (and the time correct now; it was an hour off when I installed epim).

I'll see what happens. I'm still trying to find my license key for the desktop version (the portable version worked fine but the desktop key did not work). Did not know how much I use EPIM until the old desktop fried and all the conduit and settings went with it. Been trying to re-set up this past week.

Thanks!
justetina
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Post by justetina »

Update: received the license key from both RegNow and Max and both Desktop and Portable are listed as registered. Thanks.
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