Dear support,
I noticed the problem a long time ago, but never analyzed it in more detail. I don't know whether the error also occurs in German summer time, but currently it is happening. Please see the screenshot: the reminder came at 8:00 p.m. for the event the next morning at 6:00 a.m. The time difference is therefore 10 hours. The reminder only shows 9 hours under “DUE IN”. Could you please analyze the problem and correct it if necessary?
Thank you.
Best regards
haegok
DUE-IN period in the task reminder is exactly 1 hour too short
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Re: DUE-IN period in the task reminder is exactly 1 hour too short
What's the current time on your PC? The "Due in" period is relative to the current time, not to the time when the reminder appeared. Thanks!
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Re: DUE-IN period in the task reminder is exactly 1 hour too short
The current time when the reminder came up was 8:00 p.m.
The appointment was next morning 6:00 a.m.
So the DUE-IN-period should be 10 hours (not 9 hours).
Regards, haegok
The appointment was next morning 6:00 a.m.
So the DUE-IN-period should be 10 hours (not 9 hours).
Regards, haegok
Re: DUE-IN period in the task reminder is exactly 1 hour too short
I have reproduced the case. Please look in the screenshot: current time 17:48, appointment 22:48, DUE IN shows 4 hours, but the correct time period is 5 hours.
Regards,
haegok
Regards,
haegok
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Re: DUE-IN period in the task reminder is exactly 1 hour too short
We're unable to reproduce the issue, unfortunately. Please record a short video demonstrating it on your side, starting with creating a test event. Thank you!
Android version of EssentialPIM. Keep all your data in sync!
Re: DUE-IN period in the task reminder is exactly 1 hour too short
I hope attached video can help. Please turn on the sound.
Thanks.
Thanks.
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Re: DUE-IN period in the task reminder is exactly 1 hour too short
Thank you very much for the video, we were able to reproduce the problem now. We will do our best to fix it in the upcoming EPIM's update.
Android version of EssentialPIM. Keep all your data in sync!