Cloud sync

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istraate
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Cloud sync

Post by istraate »

Waarom krijg ik bij Cloud synchronisatie steeds de meegestuurde reactie?
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admin
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Re: Cloud sync

Post by admin »

Try clearing the sync data under File -> Database Management and syncing again. If it doesn’t help, then please send us the last sync log. You can find the logs here: Tools -> Options -> Logs Folder.
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istraate
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Re: Cloud sync

Post by istraate »

I sent it by WeTransfer ; downloadlink : https://we.tl/t-AK5xP51nRK
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Re: Cloud sync

Post by admin »

Thanks for the log. We're going to analyze it and try to address the issue in the next EPIM update. I'll let you know if we require any additional information. Thank you again!

UPDATE: According to the log, there are 8 Postcode fields in the contacts groups in Windows EPIM. Please remove the unnecessary ones, and the synchronization will start working normally again. Thank you.
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istraate
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Re: Cloud sync

Post by istraate »

Thank you for your answer.
Where do I find those 8x Postcode fields in the contacts groups, so I can remove them ?
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Re: Cloud sync

Post by admin »

You need to edit any of the existing contact groups. Thank you.
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