EPIM hangs on PC restart

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kamarad
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EPIM hangs on PC restart

Post by kamarad »

Every time if I restart the computer, or if it starts, EPIM stops working and I have to turn it off with Task Manager?

EPIM still feels unreliable and lacks the drive to function properly.
It constantly causes problems for the PC that the whole computer simply works worse.
Could it be because EPIM is in the 32 version and my computer is on 64 or is it something completely different, but in any case I have more problems with EPIM than it works normally, unfortunately because I started to like it!

Can something be done about this??
DG
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Re: EPIM hangs on PC restart

Post by DG »

Do you close EPIM before restarting your PC? I use EPIM extensively on two desktops daily and don't see any degradation of the PC's performance.
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Re: EPIM hangs on PC restart

Post by kamarad »

With me it doesn't work normally and I don't know what's causing it?
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Re: EPIM hangs on PC restart

Post by admin »

Please check if you're going to experience the same issue when EPIM starts and opens the newly created database (create and save one before restarting your PC). We will know if the issue is somehow database-dependent then.
Android version of EssentialPIM. Keep all your data in sync!
kamarad
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Re: EPIM hangs on PC restart

Post by kamarad »

Can't create new database because EPIM doesn't respond when I click.
I have to shut it down all the time with Task Manager and restart again and again same problem.
All the time, wrong dialogue routes come up, such as this one.
Attachments
2_2023_12_08.png
kamarad
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Re: EPIM hangs on PC restart

Post by kamarad »

In my second laptop it was possible to create a database but then it was not possible to download the old database from dropbox. Got this error message:
------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 2023-12-08 13:05.
You may send it to the application vendor, helping him to understand what had happened.
Application title: temp.5CABD006.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.7.4 2023-11-23
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 00000000. Read of address 00000000.
Exception address: 00000000
------------------------------------------------------------------------------
Main thread ID = 11932
Exception thread ID = 11932
------------------------------------------------------------------------------
Object Logs:
13:05:08.106 DBSave OK
13:05:08.106 DBSave
13:05:08.075 DBClose
13:03:39.231 DBSave OK
13:03:39.224 DBSave
13:03:39.171 DBClose
13:02:35.067 SetViewMode OK
13:02:34.373 SetViewMode 3
13:02:33.469 SetViewMode OK
13:02:33.088 SetViewMode 2
13:02:32.189 SetViewMode OK
13:02:31.626 SetViewMode 1
13:02:30.768 SetViewMode OK
13:02:27.163 SetViewMode 5
13:02:20.190 AppRestore OK
13:02:20.131 SetViewMode OK
13:02:19.243 SetViewMode 0
13:02:19.187 AppRestore
13:01:59.131 DBOpen OK
13:01:58.200 DBOpen
------------------------------------------------------------------------------
Active Controls:
13:05:08.111 MainForm
13:05:07.312 DropboxOpenDialog FilesVT
13:05:04.362 DropboxOpenDialog CancelBtn
13:04:59.372 MainForm FormPan SubFormPan SubCalendarPan SubCalFrame TasksPan TasksSubForm TasksVT
13:04:59.322 ExceptionDialog SendBtn
13:03:46.285 ExceptionDialog DetailsBtn
13:03:39.563 ExceptionDialog OkBtn
13:03:39.454 MainForm
13:03:37.776 DropboxOpenDialog FilesVT
13:03:34.323 DropboxOpenDialog CancelBtn
------------------------------------------------------------------------------
Exception stack
Stack list, generated 2023-12-08 13:05
(010C8A6D) [014C9A6D]
(0041DB77) [0081EB77]
(000D4508) [004D5508]
------------------------------------------------------------------------------
Memory: 16124; free 10173
Display: 1920x1080 pixels, 32 bpp, 144 PPI
------------------------------------------------------------------------------
PrevExceptions:
13:04:59.359 Access violation at address 0040952C in module 'EssentialPIM.exe'. Read of address 00000381
------------------------------------------------------------------------------
Updates: 1
Last update: 2023-12-08
Attachments
3_2023_12_08.png
4_2023_12_08.png
5_2023_12_08.png
kamarad
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Re: EPIM hangs on PC restart

Post by kamarad »

It just freezes and can't click on anything?
Attachments
1_2023_12_08.png
admin
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Re: EPIM hangs on PC restart

Post by admin »

Please install a portable version into a different folder and check how the program is going to behave.
Android version of EssentialPIM. Keep all your data in sync!
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Re: EPIM hangs on PC restart

Post by kamarad »

Hello!
What do you mean by portable version?
Where to download it?
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Re: EPIM hangs on PC restart

Post by kamarad »

I have installed the portable version on my USB stick, started the programs and again the same error as in the picture.
What is going on?
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3_2023_12_09.png
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Re: EPIM hangs on PC restart

Post by kamarad »

I myself think that there is something blocking my access because I have had problems with the programs from the beginning.
Can you send me new access and block the old ones?
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Re: EPIM hangs on PC restart

Post by kamarad »

Have reinstalled EPIM and immediately got this error message.
It refuses to work right with me?
Attachments
4_2023_12_09.png
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Re: EPIM hangs on PC restart

Post by admin »

1. We would like to ask that you avoid creating multiple separate posts. Instead, if you have new information that could assist us in resolving the issue, we encourage you to update your latest post. This helps to streamline the communication process and avoid duplicate information.
2. It seems that you are the only one experiencing these issues at the moment. When you attempted to run the Portable version, did you try using a newly created database file? If not, we would appreciate it if you could try that and let us know the results.
Android version of EssentialPIM. Keep all your data in sync!
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Re: EPIM hangs on PC restart

Post by kamarad »

If you read that picture above it says that it is about the newly created database named test.epim!
If I'm alone or not for me it will be the same!
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Re: EPIM hangs on PC restart

Post by admin »

There may be something wrong with your PC. You could try running the Portable version on another PC to see if it makes any difference.
Android version of EssentialPIM. Keep all your data in sync!
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