Question concerning messages "p≡p key management message - please ignore"

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JBR
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Question concerning messages "p≡p key management message - please ignore"

Post by JBR »

Hello!
I often receive mails with the subject "p≡p key management message - please ignore" which are automatically stored in the folder "Inbox-pEp" in the state unread. Now my questions:
1. can I disable receiving these messages somewhere?
2. if the option requested in 1. is not available, how can I create a message rule so that these mails automatically get the status "read"?
Thanks for your answers
Jürgen
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by admin »

1. You cannot disable receiving specific mail unless you want to disable all mail altogether. However, you can create a message rule to filter out these kinds of messages. This brings us to point #2.
2. You can create a message rule not only to mark these messages as read but also to delete them immediately.

If you'd like to learn more about creating message rules, you can follow this link: https://www.essentialpim.com/help/mail_rules.htm

Thank you.
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JBR
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by JBR »

Hello admin!
Thanks for your answers.
I have already tried to mark these messages as read via a rule. However, I did not succeed in this, because in the rule under "apply to" I can only select the two folders "received messages" or "sent messages".
But these messages are automatically stored immediately in the folder "Inbox-pEp".
Any idea or am I missing something?
Kind regards - Jürgen

P.S.: I'm using EPIM Pro V11.7.1 under Windows 10 Pro
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by admin »

Both "received messages" and "sent messages" are not folders. In your case, you need to create and apply the rule for "received messages."
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by JBR »

Will try that!
JBR
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by JBR »

Hi!
After trying to set a rule like advised by you, I got following result - see attached screenshot. It doesn't work. Where is my mistake?
Best regards - Jürgen
In the above section is the received file. Overlayed is the defined rule.
In the above section is the received file. Overlayed is the defined rule.
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by admin »

It would be helpful if the screenshot was in English. Thank you!
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by JBR »

Here we go!
Now with English Comments
Now with English Comments
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by admin »

Thank you, the message rule looks fine and it is working on our end.
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by JBR »

Thx for this type of help!
Best regards
Jürgen
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Re: Question concerning messages "p≡p key management message - please ignore"

Post by admin »

No problem. If it still doesn't work, you can try altering it by removing part of the subject. For example, you can remove any special symbols, such as "≡", and check if it starts working then. However, in general, the rule you created should work just fine.
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