EPIM Taskbar icon missing

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Skynet
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EPIM Taskbar icon missing

Post by Skynet »

After upgrading to 11.2.5 Pro, the taskbar icon is missing from the program when it is open. It only shows as a white letter icon instead.

Essential information:
EPIM Version: 11.2.5 Pro
Windows 10 22H2 (19045.2728)
Attachments
epim-icon.jpg
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DG
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Re: EPIM Taskbar icon missing

Post by DG »

Confirmed. I have the same.
VictorParkerPIM
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Re: EPIM Taskbar icon missing

Post by VictorParkerPIM »

If you pin and unpin the icon it toggles on, pin and unpin again and it's off.
Skynet
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Re: EPIM Taskbar icon missing

Post by Skynet »

VictorParkerPIM wrote: Fri Mar 24, 2023 3:12 pm If you pin and unpin the icon it toggles on, pin and unpin again and it's off.
This seems to work, but you still need to do the pin/unpin operation every time you start the application. Even if this is a minor bug, it is still a bug.
VictorParkerPIM
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Re: EPIM Taskbar icon missing

Post by VictorParkerPIM »

The icon has had a problem for months, It seems it could be fixed if it's an Epim problem.
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Re: EPIM Taskbar icon missing

Post by admin »

The problem with this issue is that we cannot reproduce it on our side. Skynet mentions he runs Windows 10, DG and VictorParkerPIM - are you on Win10, as well?
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Re: EPIM Taskbar icon missing

Post by DG »

Yes, I'm on Windows 10.

Regards,
DG
VictorParkerPIM
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Re: EPIM Taskbar icon missing

Post by VictorParkerPIM »

I'm on windows 11,
i7-8700 CPU@3.20GHz, Win11 Pro Ver. 22H2 (OS Build 22621.1194) 64-bit, 32GB Ram, 500gb M.2 SSD, 4Km, EPIMPro Life 11.5 Beta1 Joined: Feb 02, 2010

Vic
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Re: EPIM Taskbar icon missing

Post by admin »

Hmm... Okay, thanks for providing us with the information. It seems that a particular version of Windows isn't the cause of this behavior. We will continue to look for possible causes.
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oldunclemikey
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Re: EPIM Taskbar icon missing

Post by oldunclemikey »

I don't know if this would help anyone else, but on my Windows 10 PC I found the icon in C:\Users\Mikey\AppData\Local\Temp, with the file name tmp149592635.ico, and copied it to Program Files (x86)/EssentialPIM Pro, and this seems to have corrected the missing Start Menu icon problem.
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Re: EPIM Taskbar icon missing

Post by admin »

The topic is about a taskbar icon, not the one from the start menu. Is that what you meant?
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Re: EPIM Taskbar icon missing

Post by DG »

I searched the internet and found suggestions to fix this by rebuilding the Windows icon cache. I tried, and it didn't help.

These steps worked for me:
  • Right-click on the EPIM icon and unpin it until it disappears from the taskbar.
  • Find EssentialPIM.exe (or EssentialPIM_Free.exe) where you installed it.
  • Click on the .exe file, drag it to the task bar, and release
Results: EssentialPIM is on your taskbar with the appropriate icon and remains when you close and re-open EPIM. If you unpin it, the icon comes up blank the next time you start EPIM and you must repeat the steps above (or pin/unpin as VictorParkerPIM described). The solution seems to be to do the three steps I listed and leave EPIM pinned.
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Re: EPIM Taskbar icon missing

Post by daho2018 »

DG wrote: Mon Apr 03, 2023 8:24 pm These steps worked for me:

Just tested, works! Thank you very much.
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Re: EPIM Taskbar icon missing

Post by blaubaer11 »

Hallo,
die Lösung mit "An Taskleiste anheften" "von Taskleiste lösen funktioniert und man bekommt die drei blauen waagerechten Streifen anstatt das weiße Icon.
Die Lösung bei der man das eigentliche Programmsymbol an die Taskleiste heftet hat zwei verschiedene Ergebnisse. Ziehe ich die essentiaPim.exe auf die Taskleiste bekomme ich beim Start gar kein Icon für das gestartete Programm. Ziehe ich die essentialPIm_free.exe dorthin bekomme ich beim Start wieder das Icon mit dem weißen Blatt und kann mit o.g. "Trick" das Icon-Symbol wieder herstellen.
VictorParkerPIM
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Re: EPIM Taskbar icon missing

Post by VictorParkerPIM »

The Taskbar Icon is working like it should in Ver. 11.5
Fingers crossed, it seems to have been a tough one.

Many thanks
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