11.2.5 sync issues

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kb5cth
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11.2.5 sync issues

Post by kb5cth »

Admin,

Just a heads up that I had an issue with the latest desktop version:

I installed desktop version 11.2.5 yesterday. I have Android version 6.0.10 on my Samsung S9+. When I tried to sync this morning, I received an error on the desktop. I tried again and received the same error. I deleted the sync, remade it (without allowing deletions), and tried again. The sync duplicated some tasks on the desktop, then errored again. Again, I repeated the same sync and it worked that time without error. I then allowed deletions and it worked properly.

I'm getting increasingly nervous about taking new versions.

Bill L
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Re: 11.2.5 sync issues

Post by admin »

What kind of error it was? It should be recorded in the log files. Please forward us the ones with it. Thanks!
Android version of EssentialPIM. Keep all your data in sync!
kb5cth
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Re: 11.2.5 sync issues

Post by kb5cth »

admin,

The error was "Error: Access violation at address 014FF58F in module 'EssentialPIM.exe'. Read of address 00000074".

I just PMed you the sync log with that error.

Bill L
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Re: 11.2.5 sync issues

Post by admin »

Thank you.
Android version of EssentialPIM. Keep all your data in sync!
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