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OAuth2 authorization error

Posted: Thu Feb 02, 2023 7:54 pm
by kat55
I am getting a "OAuth2 authorization error" message on my default account, and when I try to reauthorize I get the message "Access blocked: EssentialPIM's request is invalid". I have not made any changes to any of the settings, and it was working fine yesterday. One of my sub-accounts is still working both incoming and outgoing, and has basically the same server settings as the default account. Could you please let me know how to fix this, I have tried several things I found on other peoples support requests but nothing seems to work. I am not very knowledgeable about the whole email settings thing so please type slowly using small words. Thanks in advance.

Re: OAuth2 authorization error

Posted: Thu Feb 02, 2023 10:11 pm
by admin
Which service the account is for? And please mention your EPIM version number.

Re: OAuth2 authorization error

Posted: Fri Feb 03, 2023 4:47 am
by kat55
The account is for Gsuite email. I am on version 11.2.4

Re: OAuth2 authorization error

Posted: Fri Feb 03, 2023 9:50 am
by admin
Thanks, try to re-authorize your account (click on Tools->Account Settings, choose your gmail account, click on the Edit button, then on the Server Settings tab and then on the Re-authorize button). Let me know if it helped.

Re: OAuth2 authorization error

Posted: Sun Feb 05, 2023 4:48 am
by kat55
Admin, thank you very much, the reauthorization worked just like magic! I appreciate you guys (or girls) that look at all these posts and help people like me out. I probably would have wasted two days working on this and still not had it working....just based on previous experience with other computer based mishaps. Thanks again!

Re: OAuth2 authorization error

Posted: Wed Feb 08, 2023 5:07 pm
by Lee S
A big thank you to both kat55 and admin. I had changed my Gmail password and started receiving the error. A search of the support site popped this up and low and behold the resolution.
Thank You again.