Waiting for authorization

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requiredusername
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Re: Waiting for authorization

Post by requiredusername »

OK, made the video. where is it so I can attach?
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Re: Waiting for authorization

Post by requiredusername »

OK, if I did this right, video is attached showing the "waiting for authorization" and screen "choose account" web page
Didn't record trying and failing to minimize EPIM.
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EPIM.mp4
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Re: Waiting for authorization

Post by admin »

Thanks, so what if you try to authorize, will the message appear again later?
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Re: Waiting for authorization

Post by requiredusername »

Authorize what? That is my problem. Authorize all emails in EPIM? Authorize the email I used to buy EPIM? Authorize all gmail emails even if they're not in EPIM?
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Re: Waiting for authorization

Post by admin »

If there's no Google sync setup in your database, I assume the request is for one of your email accounts. Unfortunately it's impossible to tell how many you have and which one of them is the gmail's one. And whether all the added email accounts work as intended at the moment?
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Re: Waiting for authorization

Post by requiredusername »

Logged out of all emails whether associated with EPIM or not. Logged in to all of them.
Good news? "authorization" popup stopped. Bad news? Only for a few minutes. Now it's back.
And don't forget . . . the Minimize icon for EPIM (the '_' in upper right) doesn't work. It works for all other apps.
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Re: Waiting for authorization

Post by admin »

What do you mean you logged out of all emails? Where did you do that? How many email accounts have you added into EPIM? How many of them are Gmail ones? Is there synchronization of any other data with Google?
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Re: Waiting for authorization

Post by requiredusername »

I have 4 accounts from suddenlink.net and one gmail I access through EPIM. 5 other gmail accounts used by family only in Thunderbird.
I went in to EPIM and gmail and logged out of all email accounts, whether they are accessed through EPIM or not.
Logged back in to only those accounts accessed by EPIM. Still get "waiting for authorization"

I notice each EPIM account has "STMP oauth" under "Outgoing services." Does it matter which one is selected?
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Re: Waiting for authorization

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We're only interested in the Gmail account you have in EPIM. How did you logged out of that account? Where did you do that? Is there synchronization of any other data with Google in EPIM?
I suggest you to remove the Gmail account you have in EPIM and then add it back. In this case the problem will be gone.
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Re: Waiting for authorization

Post by requiredusername »

Remember, with frequency, I get a new tab popup in my browser every few minutes listing only gmail accounts. It is from that web page I logged out of all gmail accounts.
FWIW, I'm logged in to Google calendar through 2 of the emails.
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Re: Waiting for authorization

Post by admin »

Would appreciate if you answer all my questions above. Without the answers we will not be able to move further.
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Re: Waiting for authorization

Post by requiredusername »

Only one gmail acct setup in EPIM. Remember, often I get a popup listing emails I must sign in to to make EPIM happy. It is in that web site I've ben logging in/out. After your repsponse, I went to EPIM>accounts. Remove and added the one gmail account.
Only other thing associated with Snyc are the calendar in two emails. Those have been working well.
Since removing/adding the gmail account, I get quite a few popups. Listed below.

"Sync in progress. DNS resolve Error. Do you want to abort
"Sync appointments. 1.1 403 Forbidden
"Error registering the following Global Shortcuts
I am unable to Minimize (_) or Close (X) EPIM using the icons in upper left. Have to use END TASK
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Re: Waiting for authorization

Post by admin »

1. Forward us a screenshot with the first error message.
2. Forward us the sync log file for the second error.
3. That's for your info, you can disable the prompt.
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Re: Waiting for authorization

Post by requiredusername »

see attached
Attachments
Screenshot (1).png
Screenshot (3).png
GoogleSync_2023_02_22_09_17_03.log
(7.13 KiB) Downloaded 79 times
GoogleSync_2023_02_22_09_17_03-1.log
(9.45 KiB) Downloaded 74 times
requiredusername
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Re: Waiting for authorization

Post by requiredusername »

Any updates?
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