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Categories not synching

Posted: Wed Jan 25, 2023 11:00 pm
by Loopy
Hi, I have been using Desktop/Android mobile ePIM for many years now and am very happy with it, synching usually works very well, but I have just noticed that some of my desktop categories in Calendar have not mirror synced to my mobile.

For example if I have an event on my desktop calendar showing in 'category a', and 'category a' does not exist on the mobile, then the event is synced to 'category b'. I sync two ways, use 15 different categories on my desktop, I see now there are only 14 categories on the mobile and some of them have different descriptors to the desktop. I am sure at one point they were all the same.

I would like the mobile app to emulate the desktop when it comes to categories, is it possible to do this?
Thank you, Lisa

Re: Categories not synching

Posted: Thu Jan 26, 2023 1:39 pm
by admin
Please make sure you have the latest AEPIM 6.0.10 version. Then do the following:
- backup your AEPIM and WinEPIM data
- uninstall AEPIM and reinstall it back in
- in Windows EPIM remove AEPIM synchronization and create a new one
- synchronize
- check if everything's working as it should now and let us know
Thanks!

Re: Categories not synching

Posted: Fri Jan 27, 2023 3:32 am
by Loopy
Thank you Admin,
Worked like a charm, should have thought about a re-install before bothering you!