Application error

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kamarad
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Application error

Post by kamarad »

Hello
My application does not work properly, according to the attached file. :(
Often it happens that programs stop working, programs to hang oneself, it is not possible to click on anything, and I have to use task manager to be able to turn it off.
This error message comes up if I click Local Task to start new topic?
Now it is not possible to turn off the programs at all. When I turn it off it comes up with this error message and then the programs start up by themselves.
It looks like the program is doing what it wants?

Is there any help on this?
Attachments
application_error_2023_01_07.jpg
kamarad
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Re: Application error

Post by kamarad »

Hello
The programs stop working if I change the language from English to Serbian or Croatian?
kamarad
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Re: Application error

Post by kamarad »

So far, as far as I can see, the programs stop working if you change view to kanban board!

At the same time, there is a big problem with importing attached files.
If you import some PDF, DOC files into notes then the programs stop completely and have to be closed with the task manager.
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Re: Application error

Post by admin »

1. There's no need to create multiple posts in the same topic, you can edit your first post and enter additional info into it.
2. Watch your language. This is the first and the last warning. You offensive post was removed.
3. Please see here: https://www.essentialpim.com/forum/viewtopic.php?t=7510. We need as much info about any problem as possible. Will you be able to reproduce the error on a new database?
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kamarad
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Re: Application error

Post by kamarad »

Here I have played video of your program how it works.
It is in the link:
https://mega.nz/file/UXoHXBAC#od3Mn2prn ... v4-T7Pkh1U
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Re: Application error

Post by admin »

Thank you, the issue will be fixed in the next update.
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kamarad
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Re: Application error

Post by kamarad »

I can't use the programs today.
When is the next update coming?
Will it take longer?
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Re: Application error

Post by admin »

We plan to have it ready by the end of this week.
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Re: Application error

Post by kamarad »

OK, thanks!
I have several times removed the programs completely from my computer (with Revo uninstall) and reinstalled it, but in a new installation, of the programs, it comes up, with automatic, my license information and the programs stop working!
Always when re-installing the programs, my license information is visible and the programs stop working?
What's wrong, are others having the same problem as me, or have my license details been hacked.
Would it help if you send me new license details and cancel the old ones, maybe?
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Re: Application error

Post by bigred »

In addition to the problem that EPIMPro freezes and sends multiple error messages when one switches the view to Kanban Board, which I can confirm, there is another issue you might want to address. Could you perhaps let users know in advance that upgrading to 11.2.1 will cause Consolidated view to vanish as a menu option? And maybe also explain the new approach to displaying consolidated views when needed? Without this information it is all too easy to try Kanban as a possible alternative to Consolidated view which has suddenly gone missing from the view button on the task tools panel. One then discovers that the upgrade has led one into a Kanban error trap.

The only method I found to get out of Kanban error mode was to close my data file and then restore from a previous backup. A good reason to make frequent automatic data backups.
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Re: Application error

Post by admin »

Consolidated view is coming back in the next update.
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Re: Application error

Post by kamarad »

Can you write down the link to be able to download EssentialPIM Pro 11.2 (December 28, 2022).
I thought I'd try it if it's better than the last version?
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Re: Application error

Post by admin »

The error would still be there. Better wait a bit, we're going to have the new version ready maybe even today.
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Re: Application error

Post by kamarad »

Really hope so, as I've come to really like EPIM just that it works without a problem!
Have tried most business systems and so far like EPIM the most but the errors that come up while using the programs make it unreliable!
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Re: Application error

Post by admin »

Ok, the new version is out now, please update. Thanks!
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