Contacts Sync missing address, email, phone

Discussion of EssentialPIM for Android and synchronization
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pmj
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Contacts Sync missing address, email, phone

Post by pmj »

Long-time WEPIM & AEPIM user.
For years I've successfully synced data by wifi to/from multiple phones and tablets.

Just installed AEPIM on a Samsung S9, OS Android 10.
Only on the S9, address, email and some phone numbers are missing. This data is present at WEPIM and on other devices.

WEPIM Pro 11.0.4
AEPIM 6.0.2 (on all devices).

Any thoughts?
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Re: Contacts Sync missing address, email, phone

Post by PeCe »

This is a problem of AEPIM 6.0.2.
It was mentioned before in this topic; https://www.essentialpim.com/forum/view ... hp?t=37194

So far no reply from development and since it has not been corrected I remain using 6.0RC1 (that can be downloaded from this forum).
In 6.0RC1 the sync is correct, 6.0.2 has problems.
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Re: Contacts Sync missing address, email, phone

Post by avaleri »

I'm using AEPIM 6.0.2. I missed data on syncronization. How can i find 6.0RC1 ? i use actually AEPIM 6.0.2 for calendar and contacts. Best

Andrea Valeri MD
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Re: Contacts Sync missing address, email, phone

Post by admin »

This is fixed in the 6.0.5 version, please update.
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Scott McCairns
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Re: Contacts Sync missing address, email, phone

Post by Scott McCairns »

admin wrote: Wed Sep 14, 2022 10:30 am This is fixed in the 6.0.5 version, please update.
Update where/how?

Just checked GooglePlay and they are still flogging v6.0.2.

Can anyone point to an alternate source for this newer version? Has it been officially released or is it still in beta testing?
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Re: Contacts Sync missing address, email, phone

Post by admin »

Android version of EssentialPIM. Keep all your data in sync!
pmj
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Re: Contacts Sync missing address, email, phone

Post by pmj »

My S9 auto-updated to 6.0.5 on Sept 14th.
No change re missing contact info - see my original post in this thread.

More detail - only fields shown are:
First, middle & last names
Company
Home Phone
Membership (Group)
Notes

I did run a Sync, just in case. No change.
Then I re-started the phone, and re-synched.
After that, it added 3 or 4 other fields _only to self and spouse_ ..... weird.
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Re: Contacts Sync missing address, email, phone

Post by admin »

Please check how it's going to work with a newly created test contact. Will all of its fields get synchronized?
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Re: Contacts Sync missing address, email, phone

Post by pmj »

All fields in the test contact were synched, with errors noted below:
These fields correctly synced:
First & last names
Company
Membership (Group)
Home (Address)
Notes
These fields incorrectly synced:
WEPIM > AEPIM
Mobile > Home Phone
Home Phone > Home*
Email > Mobile Email*

* these are the same fields that were added to self and spouse (see above). They didn't exist before the sync.

I also synched to my tablet (KTE K87CA, Android 10, AEPIM 6.0.5).
That sync was successful, no incorrect fields.
As noted above, it's only on the S9 that I have problems. My tablet syncs fine on 6.0.2 & and 6.0.5
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Re: Contacts Sync missing address, email, phone

Post by admin »

We are unable to reproduce this. Please forward us the log file after synchronization with your phone. The log can be found here: Tools->Options->Synchronization, Browse... and its filename should start with "AndroidSync". Also mention one of the contact's name with the problem.
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