Synchronization

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mevlutkalay
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Synchronization

Post by mevlutkalay »

Windows version : EssantialPIM Pro Portable 11.0.3
Android version : EssantialPIM Pro 6.0.1

2- Way. Sync. bot EPIM and Android witheach other

Hi
I installed the program on the phone. (EssantialPIM Android)
I did computer and phone synchronization. Wifi Network
Synchronization completed without any problems.
There is an error in the contacts section on the phone.
Many of the contacts on the phone are missing data.
It has group information, no other information. (Mobile Phone Number, Business Phone Number, Address etc.... ??????)
All the data in the program on the computer could not be transferred.
how can i fix the problem
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Re: Synchronization

Post by admin »

How could we reproduce the problem? Or simply forward us the log file, please. It can be found here: Tools->Options->Synchronization, Browse... and its filename should start with "AndroidSync_".
Android version of EssentialPIM. Keep all your data in sync!
mevlutkalay
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Re: Synchronization

Post by mevlutkalay »

I installed Android version 5.8.7. Sync works fine. Could the Android 6.0.1 version be faulty?
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Re: Synchronization

Post by admin »

It could be anything but without a detailed list of steps and the log file it wouldn't be possible to know for sure.
Android version of EssentialPIM. Keep all your data in sync!
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Re: Synchronization

Post by mevlutkalay »

I'm sending the sync files via email. You can download from the link.
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Re: Synchronization

Post by mevlutkalay »

I can't update my phone version.
I am using version 5.8.7. I sent the AndroidSync file. Is there a solution?
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Re: Synchronization

Post by admin »

A solution will be included in the new AEPIM version.
Android version of EssentialPIM. Keep all your data in sync!
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Re: Synchronization

Post by mevlutkalay »

https://youtu.be/xKck7sYZ9Fs


Can you please watch this video. The problem is clearly visible. Will there be a fix soon?
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Re: Synchronization

Post by admin »

Please see my post above. A fix is coming.
Android version of EssentialPIM. Keep all your data in sync!
mevlutkalay
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Re: Synchronization

Post by mevlutkalay »

Android version 6.0.5
Sync problem solved.
However, some problems still persist.
The new section names I created in the contact card in the computer version do not change in the android version after synchronization.
I can't change contact card parts on the phone.


I tried to edit a video to explain better.

https://youtu.be/wYy7zFHlsBE


OTHER PROBLEMS
One of the biggest problems is that the quality of the pictures on the contact card deteriorates due to synchronizations.

In the Android version, photos can be taken via the contact card. However, photos cannot be added.
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Re: Synchronization

Post by admin »

Thanks for the video, everything becomes crystal clear with it. At the moment you cannot change the default field names in AEPIM.

Also, in AEPIM we're able as to make photos and add them to contacts as to choose any available pic to be used in the contact's card. About deteriorating image quality - will have a look at this.
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Re: Synchronization

Post by mevlutkalay »

https://youtube.com/shorts/Fyo61zpxv_s?feature=share

It is not possible to add a photo to the contact card from the phone. You can add pictures from the gallery on the phone. Can this situation be fixed? It was done in previous versions. Does it have something to do with the android version of my phone? Android 11
Last edited by mevlutkalay on Tue Sep 20, 2022 8:40 pm, edited 2 times in total.
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Re: Synchronization

Post by admin »

Please check the link: Video unavailable. This video is private
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Re: Synchronization

Post by mevlutkalay »

You can watch the video
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Re: Synchronization

Post by admin »

Please check if you enabled all the EPIM permissions in the system settings. If that's already the case, what's the Android OS version?
Android version of EssentialPIM. Keep all your data in sync!
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