Error in access to database

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Matteo_Minghetti
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Error in access to database

Post by Matteo_Minghetti »

Hello,
i was trying to connect to the database with admin Password and user (SYSDBA - masterkey),
and then also with my user credential,
but i have this error:
What's wrong?

There was an error during the execution of this program.
Click "Send" to submit the report to the developer. Please also provide any steps necessary to reproduce the problem.

no permission for read/select access to TABLE REMINDERS.

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 26/07/2022 09:37.
You may send it to the application vendor, helping him to understand what had happened.
Application title: DATABASE_AUTEMI.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.0.2 21/07/2022
------------------------------------------------------------------------------
Exception class: EIBInterBaseRoleError
Exception message: no permission for read/select access to TABLE REMINDERS.
Exception address: 00778F35
------------------------------------------------------------------------------
Main thread ID = 7820
Exception thread ID = 7820
------------------------------------------------------------------------------
Object Logs:
09:37:15.193 DBSave OK
09:37:15.099 DBSave
09:37:15.050 DBClose
09:37:15.050 DBOpen
09:35:15.043 DBSave OK
09:35:14.591 DBSave
09:35:14.542 DBClose
09:35:14.542 DBOpen
09:34:54.840 DBSave OK
09:34:54.747 DBSave
09:34:54.699 DBClose
09:34:54.699 DBOpen
09:34:04.610 DBSave OK
09:34:04.517 DBSave
09:34:04.485 DBClose
09:34:04.485 DBOpen
09:33:21.326 DBSave OK
09:33:21.248 DBSave
09:33:21.215 DBClose
09:32:59.871 DBSave OK
------------------------------------------------------------------------------
Active Controls:
09:37:15.255 MainForm
09:37:15.035 StatusForm
09:37:04.854 ConnectDialog GroupBox1 PasswordEd
09:37:03.425 ConnectDialog GroupBox1 LoginCB
09:36:59.784 ConnectDialog FileCB
09:36:56.754 ConnectDialog SelServerBtn
09:36:42.537 ConnectDialog GroupBox1 LoginCB
09:36:40.032 ConnectDialog ServerCB
09:36:36.921 MainForm
09:35:15.201 ExceptionDialog OkBtn
------------------------------------------------------------------------------
Memory: 32665; free 25574
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
09:32:44.615 no permission for read/select access to TABLE REMINDERS
09:33:01.224 no permission for read/select access to TABLE REMINDERS
09:33:58.963 no permission for read/select access to TABLE REMINDERS
09:34:05.934 no permission for read/select access to TABLE REMINDERS
09:34:56.092 no permission for read/select access to TABLE REMINDERS
09:36:36.490 no permission for read/select access to TABLE REMINDERS
------------------------------------------------------------------------------
Updates: 1
Last update: 25/07/2022
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

Now i have also problem when i want to delete a Google synchronization.

There was an error during the execution of this program.
Click "Send" to submit the report to the developer. Please also provide any steps necessary to reproduce the problem.

no permission for read/select access to TABLE REMINDERS.

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 26/07/2022 10:12.
You may send it to the application vendor, helping him to understand what had happened.
Application title: DATABASE_AUTEMI.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.0.2 21/07/2022
------------------------------------------------------------------------------
Exception class: EIBInterBaseRoleError
Exception message: no permission for read/select access to TABLE REMINDERS.
Exception address: 00778F35
------------------------------------------------------------------------------
Main thread ID = 9472
Exception thread ID = 9472
------------------------------------------------------------------------------
Object Logs:
10:08:11.207 SetViewMode OK
10:08:11.047 SetViewMode 1
10:08:10.117 SetViewMode OK
10:08:09.509 SetViewMode 3
10:08:08.772 SetViewMode OK
10:08:08.547 SetViewMode 2
10:08:06.143 SetViewMode OK
10:08:05.857 SetViewMode 1
10:08:05.227 SetViewMode OK
10:08:04.299 SetViewMode 5
10:05:02.514 SetViewMode OK
10:05:02.329 SetViewMode 1
10:04:51.274 SetViewMode OK
10:04:47.771 SetViewMode 5
10:04:40.171 SetViewMode OK
10:04:39.617 SetViewMode 0
10:04:37.679 SetViewMode OK
10:04:37.244 SetViewMode 1
10:04:33.751 DBOpen OK
10:04:33.179 SetViewMode OK
------------------------------------------------------------------------------
Active Controls:
10:11:29.116 MainForm FormPan TBXToolbar2 TopPan TopTB AddTBI
10:10:16.736 ExceptionDialog OkBtn
10:09:03.830 MainForm FormPan TBXToolbar2 TopPan TopTB AddTBI
10:08:25.643 ExceptionDialog OkBtn
10:08:20.047 MainForm FormPan TBXToolbar2 TopPan TopTB AddTBI
10:08:05.228 MainForm
10:08:01.609 MainForm FormPan TBXToolbar2 TopPan TopTB AddTBI
10:07:59.582 ExceptionDialog OkBtn
10:07:59.337 OptionsDialog OKBtn
10:07:56.968 OptionsDialog ApplyBtn
------------------------------------------------------------------------------
Exception stack
Stack list, generated 26/07/2022 10:06
(0000B5AF) [7620C5AF]
(0001032A) [0041132A]
(0053FD9D) [00940D9D]
(00540D30) [00941D30]
(00540F3A) [00941F3A]
(00E9B223) [0129C223]
(00F0C37B) [0130D37B]
(00225CCD) [00626CCD]
(00152045) [00553045]
(00156ACD) [00557ACD]
(002266F1) [006276F1]
(00151C80) [00552C80]
(00155EB9) [00556EB9]
(00155FC8) [00556FC8]
(00158BFE) [00559BFE]
(00156ACD) [00557ACD]
(002266F1) [006276F1]
(00151C80) [00552C80]
(00150672) [00551672]
(00F0BE06) [0130CE06]
(01164D6C) [01565D6C]
(003CDC5F) [007CEC5F]
(000D43EC) [004D53EC]
------------------------------------------------------------------------------
Memory: 32665; free 24221
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
10:07:00.024 no permission for read/select access to TABLE REMINDERS
10:07:56.967 no permission for read/select access to TABLE REMINDERS
10:08:01.148 no permission for read/select access to TABLE REMINDERS
10:09:03.388 no permission for read/select access to TABLE REMINDERS
10:11:28.833 no permission for read/select access to TABLE REMINDERS
------------------------------------------------------------------------------
Updates: 1
Last update: 25/07/2022
Attachments
01.png
02.png
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

i attach a video of problem i can't work anymore with my EPIM
Attachments
video epim.mp4
(3.29 MiB) Downloaded 56 times
admin
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Re: Error in access to database

Post by admin »

Please download EPIM Synchronizer (https://www.essentialpim.com/features/f ... nchronizer) and install it onto the server. Then open up the database file locally from the server (make sure you use the "Local Database" option, not the "Network Database" one) and synchronize the opened DB into the new one. You will be able to open up the new database normally over network then. Thanks!
Android version of EssentialPIM. Keep all your data in sync!
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

sorry, but i don't understand.
I only have one database, which is on Server.
The problem i'm having is that i always have the error
i showed you.
In particular now, when i try to add Google Synchronization,
i have the error:

There was an error during the execution of this program.
Click "Send" to submit the report to the developer. Please also provide any steps necessary to reproduce the problem.

no permission for read/select access to TABLE REMINDERS.

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 26/07/2022 15:58.
You may send it to the application vendor, helping him to understand what had happened.
Application title: DATABASE_AUTEMI.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.0.2 21/07/2022
------------------------------------------------------------------------------
Exception class: EIBInterBaseRoleError
Exception message: no permission for read/select access to TABLE REMINDERS.
Exception address: 00778F35
------------------------------------------------------------------------------
Main thread ID = 11172
Exception thread ID = 11172
------------------------------------------------------------------------------
Object Logs:
15:57:56.472 AppRestore OK
15:57:56.472 AppRestore
14:28:57.083 AppMinimize OK
14:28:57.083 AppMinimize
14:28:06.846 DBOpen OK
14:28:06.485 SetViewMode OK
14:28:05.768 SetViewMode 0
14:28:05.656 DBOpen
------------------------------------------------------------------------------
Active Controls:
14:28:55.972 MainForm FormPan FormPan2 TodayForm Panel2 TasksPan TasksSubForm TasksVT
14:28:45.808 MainForm FormPan TBXToolbar2 TopTB NewItemBtn
14:28:38.716 ThreadsStatForm ThreadsVT
14:28:23.334 SyncWizardDialog PageControl1
14:28:17.373 SyncWizardDialog
14:28:15.897 SyncWizardDialog PageControl1 TabSheet0 Panel3 Panel4 MailCB
14:28:15.382 SyncWizardDialog PageControl1 TabSheet0 Panel3 Panel4 PassEntryPan PassEntryCB
14:28:14.864 SyncWizardDialog PageControl1 TabSheet0 Panel3 Panel4 ContCB
14:28:14.364 SyncWizardDialog PageControl1 TabSheet0 Panel3 Panel4 NotesPan NotesCB
14:28:13.863 SyncWizardDialog PageControl1 TabSheet0 Panel3 Panel4 ToDosPan ToDosCB
------------------------------------------------------------------------------
Memory: 32665; free 24271
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Updates: 1
Last update: 26/07/2022
admin
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Re: Error in access to database

Post by admin »

Your database file seems to be corrupted, you need to sync it over to the new one using EPIM Synchronizer. Alternatively, you can forward it to us and we can fix it for you. Thanks.
Android version of EssentialPIM. Keep all your data in sync!
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

ok, but with which database i have to sync the corrupted one? I only have one file.....
admin
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Re: Error in access to database

Post by admin »

You need to create a completely new one (File->New->EPIM Data File) and sync with it. In this case all your data will be moved into the new file that should work as expected.
Android version of EssentialPIM. Keep all your data in sync!
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

ok, i can try...but i have also problem in closing the existing one and creating a new one..
Always i have this errors that occurs when system try to sync Google

There was an error during the execution of this program.
Click "Send" to submit the report to the developer. Please also provide any steps necessary to reproduce the problem.

In the meantime,
please give me a email to send you the existing database

no permission for read/select access to TABLE REMINDERS.

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 26/07/2022 16:41.
You may send it to the application vendor, helping him to understand what had happened.
Application title: DATABASE_AUTEMI.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.0.2 21/07/2022
------------------------------------------------------------------------------
Exception class: EIBInterBaseRoleError
Exception message: no permission for read/select access to TABLE REMINDERS.
Exception address: 00778F35
------------------------------------------------------------------------------
Main thread ID = 12168
Exception thread ID = 12168
------------------------------------------------------------------------------
Object Logs:
16:41:49.963 DBSave OK
16:41:49.745 DBSave
16:41:49.682 DBClose
16:41:45.392 AppRestore OK
16:41:45.392 AppRestore
16:41:19.081 AppMinimize OK
16:41:19.081 AppMinimize
16:41:12.513 DBOpen OK
16:41:12.030 SetViewMode OK
16:41:11.733 SetViewMode 0
16:41:11.248 DBOpen
------------------------------------------------------------------------------
Active Controls:
16:41:54.879 MainForm
16:41:50.244 ThreadsStatForm ThreadsVT
16:41:50.197 MainForm
16:41:17.722 MainForm FormPan TBXToolbar2 TopTB NewItemBtn
16:41:15.661 ThreadsStatForm ThreadsVT
16:41:11.718 MainForm
------------------------------------------------------------------------------
Memory: 32665; free 24390
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Updates: 1
Last update: 26/07/2022
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

Nothing work anymore.
i am completly blocked with all users.
Sync doesn't work
Attachments
0.png
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

i am also getting strange errors.
i am worried because system seems not stable at all....i'm worried to use all users data
Attachments
1.png
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

i tryed several times, i succeed into sync with another database.
The problem of Google Sync still persist.
Can't sync with my private google mail.
Same error.
Realy don't know how to fix, for me is essential sync with google
Attachments
1.png
AUTEMI_DB_26072022.epim
(3.87 MiB) Downloaded 50 times
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

typical error
Attachments
trouble epim.mp4
(7.91 MiB) Downloaded 55 times
admin
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Re: Error in access to database

Post by admin »

I'm able to open up the AUTEMI_DB_26072022.epim file via network using SYSDBA login. Is that working for you, as well?
Android version of EssentialPIM. Keep all your data in sync!
Matteo_Minghetti
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Re: Error in access to database

Post by Matteo_Minghetti »

Tomorrow i Will try, as now i am at home.
Di you think also issues with gmail Sync are fixed?
I don't know what Tablet accounts errore are, if Is something that depends on the database
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