Unable to format font

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skybat
Posts: 1
Joined: Tue Apr 26, 2022 10:42 am

Unable to format font

Post by skybat »

I am using EPIM Pro v10.2.1
Win 10 Pro Workstation x64 21H2
I64GB(16x4) DDR4 2933MHz ECC RAM
intel Xeon W-10885M vPro

The font size in email signature & mail compose is a default of 12 that cannot be changed, it is possible to select an alternative to no effect
I have completely deleted and reinstalled and it does not change
It is odd that on uninstall and reboot that the system remembers all previous entries including serial key.
There are no retained entries in the registry
Clearly there are "hidden" ePIM files that are not being deleted.
I have installed on a different test machine and all works correctly
I copied epim backup to a clean installation on the original machine, it did not help.
The only possibility is that several months ago a previous user had installed a trial that ran out and was deleted.
Is it possible that the "hidden" files from this installation are causing the problem?
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Alvaro Muñoz
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Re: Unable to format font

Post by admin »

The issue might be related to your database file. Please create a new one on the same PC and check if you're able to change the font size then. Thanks.
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