Turns out that the READ-ONLY box was checked. I certainly did not do it deliberately, and there's no reason for me to have it on the display.
Is there a way to remove this checkbox?????
The Add attachments button/link is disabled.
- EPIM Attachments disabled.png (5.79 KiB) Viewed 981 times
Not only that, but all the field labels (the ones with a drop-down arrow) are also disabled.
- EPIM fields disabled.png (3.41 KiB) Viewed 974 times
After checking several other contacts, it appears that it's only an issue with this one contact.
What's causing this?
How can I enable these?????