errore collegamento Database

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StudioMELISSANO
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errore collegamento Database

Post by StudioMELISSANO »

Buona sera

ho comprato una seconda licenza e ho cercato di collegarmi ad Data Base sul server ma mi restituisce il seguente errore

unavailable database

potreste dirmi come lo posso superare?

Grazie e buon lavoro
admin
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Re: errore collegamento Database

Post by admin »

Most likely path to the database file is wrong. Please see here how to set it up correctly:
https://www.essentialpim.com/help/conne ... verhhh.htm
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Matteo_Minghetti
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Re: errore collegamento Database

Post by Matteo_Minghetti »

Ho lo stesso tipo di problema.
In aggiunta a questo, dal client, quando faccio un nuovo database e cerco di salvarlo nel server, mi compare qusto errore:

There was an error during the execution of this program.
Click "Send" to submit the report to the developer. Please also provide any steps necessary to reproduce the problem.

unavailable database.

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 25/07/2022 10:13.
You may send it to the application vendor, helping him to understand what had happened.
Application title: temp.3EEE0206.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.0.2 21/07/2022
------------------------------------------------------------------------------
Exception class: EIBInterBaseError
Exception message: unavailable database.
Exception address: 00778F18
------------------------------------------------------------------------------
Main thread ID = 4856
Exception thread ID = 4856
------------------------------------------------------------------------------
Object Logs:
10:13:31.422 DBSave OK
10:13:31.402 DBSave
10:13:06.102 DBOpen OK
10:13:05.850 SetViewMode OK
10:13:05.735 SetViewMode 0
10:13:05.390 DBOpen
10:12:55.595 DBOpen
------------------------------------------------------------------------------
Active Controls:
10:13:31.552 MainForm FormPan TBXToolbar2 TopTB NewItemBtn
10:12:55.989 MainForm
------------------------------------------------------------------------------
Memory: 32665; free 25353
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Updates: 1
Last update: 25/07/2022
admin
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Re: errore collegamento Database

Post by admin »

Please describe the problems in as much details as possible, so that could reproduce them. Thanks.
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Matteo_Minghetti
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Re: errore collegamento Database

Post by Matteo_Minghetti »

the database server is on "SERVER001"

in picture n°2, you can see the adress of database file - server side.
This adress is:
Server001\SERVER MINGHETTI\EPIM_DATABASE

On client side, the adress of database file on server is:
Y:\EPIM_DATABASE\temp.73488236.epim
as you can see in picture n°'3

Afetr openng EPim on client i do this:
File - Connect to server
and then i fill like pictures 004,

then i return "unavailable database",
as shown in pictoure 005
Attachments
001.png
001.png (27.72 KiB) Viewed 144 times
002.png
003.png
004.png
005.png
admin
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Re: errore collegamento Database

Post by admin »

The Y drive seems to be network, not the local one? The EPIM database file needs to be located locally on the server. Thanks!
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Matteo_Minghetti
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Re: errore collegamento Database

Post by Matteo_Minghetti »

What do you mean? Of course Server Is on the network. The y drive Is of course not on my PC, but in a server that i share with other users....otherwise how can i share the database?
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Re: errore collegamento Database

Post by admin »

Is the "Y" drive local one and physically (not via network) attached to SERVER001?
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Matteo_Minghetti
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Re: errore collegamento Database

Post by Matteo_Minghetti »

i changed with F: letter of server, now it works
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