Error executing program

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pbchunt
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Joined: Wed Nov 03, 2021 7:14 pm

Error executing program

Post by pbchunt »

This is the output:

Exception log with detailed tech info. Generated on 11/3/2021 1:15 PM.
You may send it to the application vendor, helping him to understand what had happened.
Application title: Brad-11032021.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 10.0 Beta2 10/20/2021
------------------------------------------------------------------------------
Exception class: EIBClientError
Exception message: Invalid statement handle
select SelectedItem from ViewParamView where idView=3
.
Exception address: 0078C5CC
------------------------------------------------------------------------------
Main thread ID = 9876
Exception thread ID = 9876
------------------------------------------------------------------------------
Object Logs:
13:15:38.804 SetViewMode OK
13:15:38.177 SetViewMode 5
13:15:37.989 DBOpen
------------------------------------------------------------------------------
Active Controls:
13:15:38.804 MainForm
------------------------------------------------------------------------------
System: Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 32688; free 26613
Display: 2560x1440 pixels, 32 bpp, 120 PPI
------------------------------------------------------------------------------
Updates: 1
Last update: 11/2/2021


I'm actually running Windows 11
admin
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Re: Error executing program

Post by admin »

viewtopic.php?t=7510
And in the future please post Beta-version related posts into the Beta section of the support forum.
Android version of EssentialPIM. Keep all your data in sync!
pbchunt
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Posts: 5
Joined: Wed Nov 03, 2021 7:14 pm

Re: Error executing program

Post by pbchunt »

This was happening even before I installed the upgrade to the beta version
pbchunt
Novice
Posts: 5
Joined: Wed Nov 03, 2021 7:14 pm

Re: Error executing program

Post by pbchunt »

I uninstalled the beta version and re-installed essentialPIM Pro. Set up new database and first restart got this error.

Exception log with detailed tech info. Generated on 11/4/2021 11:13 AM.
You may send it to the application vendor, helping him to understand what had happened.
Application title: Brad11042021.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 9.10.8 11/3/2021
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 10028F0F in module 'gds32.dll'. Write of address 00000009.
Exception address: 10028F0F
------------------------------------------------------------------------------
Main thread ID = 3208
Exception thread ID = 3208
------------------------------------------------------------------------------
Object Logs:
11:13:39.203 SetViewMode OK
11:13:38.906 SetViewMode 5
11:13:38.734 DBOpen
------------------------------------------------------------------------------
Active Controls:
11:13:39.203 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 11/4/2021 11:13 AM
(00027F0F) [10028F0F]
------------------------------------------------------------------------------
System: Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 32688; free 28916
Display: 2560x1440 pixels, 32 bpp, 120 PPI
------------------------------------------------------------------------------
Updates: 1
Last update: 11/4/2021

I am running windows 11
admin
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Re: Error executing program

Post by admin »

Please capture a small video illustrating this. You can use this free tool: https://www.techsmith.com/jing-tool.html
Android version of EssentialPIM. Keep all your data in sync!
pbchunt
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Joined: Wed Nov 03, 2021 7:14 pm

Re: Error executing program

Post by pbchunt »

Here is the screen recording: https://www.screencast.com/t/QDV0SbdLv
admin
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Re: Error executing program

Post by admin »

Thanks, please check if this is database dependent. You can temporarily rename or move your db file into another location so that EPIM could start without any database opened. Will there be the error message then?
Android version of EssentialPIM. Keep all your data in sync!
pbchunt
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Posts: 5
Joined: Wed Nov 03, 2021 7:14 pm

Re: Error executing program

Post by pbchunt »

I removed the database and opened a new one but did not set up an email account yet. It now opens every time without problem. My mail provider is mailbox.org and I synchronize email, calendar, and contacts through caldav and carddav. It initially sets up fine and downloads email fine. It's usually the second time I open EPIM when I get the problem. I tried limiting the sync to only when the program starts but that doesn't help either. I've wondered if it is the synchronization.

It just dawned on me, I have the same provider and setup on my laptop and I have no problems with EPIM on my laptop

My desktop is:
i9 10th gen : Aorus z490 elite mb : 32gb ddr4 2400 ram : M2 EVO Samsung 1 TB SSD : windows 11 : geforce gtx 1050 ti
admin
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Re: Error executing program

Post by admin »

Try syncing your DB that produces the AV error on EPIM's start into the new one using EPIM Synchronizer. That should fix the issue.
Android version of EssentialPIM. Keep all your data in sync!
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