Updated to 9.3 and am now getting this error every time I click the blue +New Message button in EMAIL.
The new email popup still appears and I can still send out email.
Exception class: EAccessViolation
Exception message: Access violation at address 00AD930C in module 'EssentialPIM.exe'. Read of address 00000440.
Exception address: 00AD930C
------------------------------------------------------------------------------
Main thread ID = 576
Exception thread ID = 576
------------------------------------------------------------------------------
Object Logs:
423624156 AppRestore OK
423624156 AppRestore
423540015 AppMinimize OK
423540015 AppMinimize
423530906 AppRestore OK
423530906 AppRestore
419958812 AppMinimize OK
419958812 AppMinimize
419957203 AppRestore OK
419957203 AppRestore
418528046 VerifyKey
416535453 AppMinimize OK
416535453 AppMinimize
416491046 DBOpen OK
416490984 SetViewMode OK
416490593 SetViewMode 5
416488125 DBOpen
------------------------------------------------------------------------------
Active Controls:
423538828 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
423535328 MailThreadsForm ThreadsVT
416526328 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
416523328 MailThreadsForm ThreadsVT
416517843 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
416504828 MessageEditForm PageControl1 TextTS TextEd
416501828 MessageEditForm SubjectPan SubjectCB
416497328 MessageEditForm ToPan ToEd
416493015 ExceptionDialog OkBtn
416491015 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 8/21/2020 3:34 PM
(006D830C) [00AD930C]
(006DC626) [00ADD626]
(00E48C1D) [01249C1D]
(0022491D) [0062591D]
(00152095) [00553095]
(00156B1D) [00557B1D]
(00225341) [00626341]
(00151CD0) [00552CD0]
(00155F09) [00556F09]
(00156018) [00557018]
(00158C4E) [00559C4E]
(00156B1D) [00557B1D]
(00225341) [00626341]
(00151CD0) [00552CD0]
(001506C2) [005516C2]
(00F3DEED) [0133EEED]
(000D44EC) [004D54EC]
------------------------------------------------------------------------------
System : Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 16314; free 8470
Display : 1920x1440 pixels, 32 bpp, 144 PPI
------------------------------------------------------------------------------
PrevExceptions:
416497265 Access violation at address 00AD930C in module 'EssentialPIM.exe'. Read of address 00000440
------------------------------------------------------------------------------
Updates: 0
Last update: 6/21/2020
Error on +New Message
Moderators: TerryRogers, Max
Re: Error on +New Message
I get the same thing. Happens every time
1) Start EssentialPIM
2) Click on the Mail icon on the left toolbar
3) Click on "+ New Mail". Error will pop up
Despite what logs say below, I'm running Windows 10 Pro 1909, not Windows 8 Workstation
------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 2020-08-22 9:58 PM.
You may send it to the application vendor, helping him to understand what had happened.
Application title: FirstLast.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 9.3 2020-08-20
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 00AD934C in module 'EssentialPIM.exe'. Read of address 00000440.
Exception address: 00AD934C
------------------------------------------------------------------------------
Main thread ID = 1796
Exception thread ID = 1796
------------------------------------------------------------------------------
Object Logs:
944315515 SetViewMode OK
944315375 SetViewMode 5
944262203 SetViewMode OK
944261984 SetViewMode 6
944012531 SetViewMode OK
944012078 SetViewMode 5
944002328 DBOpen OK
944002265 SetViewMode OK
944001812 SetViewMode 0
944001031 DBOpen
------------------------------------------------------------------------------
Active Controls:
944377515 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
944315562 MainForm
944268906 MainForm FormPan FormPan2 PasswordsForm PreviewPnl PassEntryEditPC PersonalTS Panel1 PersonalSG
944267406 MainForm FormPan FormPan2 PasswordsForm ListsPan PassEntriesVT
944264406 MainForm FormPan FormPan2 PasswordsForm ListsPan GroupsVT
944262406 MainForm
944260906 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
944257453 MessageEditForm ToPan ToEd
944014265 ExceptionDialog OkBtn
944012578 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 2020-08-22 9:58 PM
(006D834C) [00AD934C]
(006DC666) [00ADD666]
(00E48AB5) [01249AB5]
(00224945) [00625945]
(001520A5) [005530A5]
(00156B2D) [00557B2D]
(00225369) [00626369]
(00151CE0) [00552CE0]
(00155F19) [00556F19]
(00156028) [00557028]
(00158C5E) [00559C5E]
(00156B2D) [00557B2D]
(00225369) [00626369]
(00151CE0) [00552CE0]
(001506D2) [005516D2]
(00F3DD85) [0133ED85]
(000D44FC) [004D54FC]
------------------------------------------------------------------------------
System : Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 15931; free 10452
Display : 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
944257375 Access violation at address 00AD934C in module 'EssentialPIM.exe'. Read of address 00000440
------------------------------------------------------------------------------
Updates: 0
Last update: 2020-08-18
1) Start EssentialPIM
2) Click on the Mail icon on the left toolbar
3) Click on "+ New Mail". Error will pop up
Despite what logs say below, I'm running Windows 10 Pro 1909, not Windows 8 Workstation
------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 2020-08-22 9:58 PM.
You may send it to the application vendor, helping him to understand what had happened.
Application title: FirstLast.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 9.3 2020-08-20
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 00AD934C in module 'EssentialPIM.exe'. Read of address 00000440.
Exception address: 00AD934C
------------------------------------------------------------------------------
Main thread ID = 1796
Exception thread ID = 1796
------------------------------------------------------------------------------
Object Logs:
944315515 SetViewMode OK
944315375 SetViewMode 5
944262203 SetViewMode OK
944261984 SetViewMode 6
944012531 SetViewMode OK
944012078 SetViewMode 5
944002328 DBOpen OK
944002265 SetViewMode OK
944001812 SetViewMode 0
944001031 DBOpen
------------------------------------------------------------------------------
Active Controls:
944377515 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
944315562 MainForm
944268906 MainForm FormPan FormPan2 PasswordsForm PreviewPnl PassEntryEditPC PersonalTS Panel1 PersonalSG
944267406 MainForm FormPan FormPan2 PasswordsForm ListsPan PassEntriesVT
944264406 MainForm FormPan FormPan2 PasswordsForm ListsPan GroupsVT
944262406 MainForm
944260906 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
944257453 MessageEditForm ToPan ToEd
944014265 ExceptionDialog OkBtn
944012578 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 2020-08-22 9:58 PM
(006D834C) [00AD934C]
(006DC666) [00ADD666]
(00E48AB5) [01249AB5]
(00224945) [00625945]
(001520A5) [005530A5]
(00156B2D) [00557B2D]
(00225369) [00626369]
(00151CE0) [00552CE0]
(00155F19) [00556F19]
(00156028) [00557028]
(00158C5E) [00559C5E]
(00156B2D) [00557B2D]
(00225369) [00626369]
(00151CE0) [00552CE0]
(001506D2) [005516D2]
(00F3DD85) [0133ED85]
(000D44FC) [004D54FC]
------------------------------------------------------------------------------
System : Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 15931; free 10452
Display : 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
944257375 Access violation at address 00AD934C in module 'EssentialPIM.exe'. Read of address 00000440
------------------------------------------------------------------------------
Updates: 0
Last update: 2020-08-18
-
- Site Admin
- Posts: 15601
- Joined: Thu Nov 25, 2004 3:12 am
- Has thanked: 1411 times
- Been thanked: 984 times
Re: Error on +New Message
Please download and install the following version, it should fix the problem: www.essentialpim.com/download/temp/Esse ... Full93.exe
Would appreciate if you confirm that. Thanks!
Would appreciate if you confirm that. Thanks!
Android version of EssentialPIM. Keep all your data in sync!
-
- Site Admin
- Posts: 15601
- Joined: Thu Nov 25, 2004 3:12 am
- Has thanked: 1411 times
- Been thanked: 984 times
Re: Error on +New Message
Great, thanks for the confirmation!
Android version of EssentialPIM. Keep all your data in sync!