[Contacts] Android app not uploading to Windows

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littlebigman
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[Contacts] Android app not uploading to Windows

Post by littlebigman »

Hello,

After adding an item in Android's Contacts application and syncing with EPIM on WIndows, contacts are not found in the Windows app.

What am I doing wrong?

The Android EPIM app is 5.7.3 and the Windows app is 9.1.1 on Windows 7.

Thank you.
A30655C7-5414-4132-B7F3-558164EB3539.png
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Edit: In Android: Settings > PC Sync > Synchronize contacts with: Changing EPIM to Phone solved the issue.

I'd like to know if this is the right solution, or it has unintended consequences.
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Re: [Contacts] Android app not uploading to Windows

Post by admin »

This is how it supposed to work. Thanks!
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littlebigman
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Re: [Contacts] Android app not uploading to Windows

Post by littlebigman »

But it's cumbersome to have to switch back and forth before adding an contact directly in EPIM or in Android's Contacts app (and remember to switch back).

It'd be simpler if EPIM could somehow sync both its own Contacts data and Android's without the user noticing.
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Re: [Contacts] Android app not uploading to Windows

Post by admin »

Agree, this is something we were going to work on in one of the new versions of the app. Thanks!
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littlebigman
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Re: [Contacts] Android app not uploading to Windows

Post by littlebigman »

Hello,

Is Android EPIM now able to sync contacts with both its database and with the phone's, or is it still under consideration?
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Re: [Contacts] Android app not uploading to Windows

Post by admin »

Still in the to do list.
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littlebigman
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Re: [Contacts] Android app not uploading to Windows

Post by littlebigman »

Thanks for the info.
littlebigman
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Re: [Contacts] Android app not uploading to Windows

Post by littlebigman »

Hello,

In the Android app (6.0.10), I notice that the Settings > Contacts section now contains "Use EPIM system account" (was: "Synchronize contacts with: EPIM contacts/Phone")

Does it mean that, after adding a contact in EPIM, when a call/message comes in on the phone, the name will be displayed just like if the account were added in the phone's Contacts?

If not, how can I keep both sections (EPIM + phone) in sync?

Thank you.
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Re: [Contacts] Android app not uploading to Windows

Post by admin »

Yes, that's what it means. Thanks!
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