Contact data missing
Contact data missing
I sync my iphone contacts with the EPIM PC ( I want to organise them and than load it back to the phone ) So I choose One Way Sync - From iOS to EPIM - basicly to copy contacts from iPhone to EPIM ) It runs and looks there is no problem with the sync, however what is strange that in many cases - with new contacts - the name is there in the EPIM, but the phone number is not copied. Any idea, what is reason for this ?
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Re: Contact data missing
Hello,
it may depend on the field. Can you post screenshot for the same contact from iPhone and from EPIM, so that we could see which field does not get synchronized?
it may depend on the field. Can you post screenshot for the same contact from iPhone and from EPIM, so that we could see which field does not get synchronized?
Maxim,
EPIM Team
EPIM Team
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Re: Contact data missing
Thank you. Looks like you are using custom fields, which EPIM does not synchronise with iOS. Try using standard field if those needs to be synced with EPIM.
Maxim,
EPIM Team
EPIM Team
Re: Contact data missing
Basicly what I usually do is, that when I have an incoming call, and after that from the call list I choose the number and I add the name, company... Where do you see ( in the iphone ) that those fields are custom fields ?
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Re: Contact data missing
When you click on a field in iPhone, you can see the standard and custom fields:
Please use standard fieldsMaxim,
EPIM Team
EPIM Team