Images display inconsistently

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petriedn55
Posts: 4
Joined: Sun Dec 10, 2017 10:58 pm

Images display inconsistently

Post by petriedn55 »

Hi,

I'm having issues with the way images display. Sometimes they do, sometimes they don't, and this can happen in the same message. I've set "always display images" to on, but it doesn't seem to make any difference. In my previous email client (Outlook 2010), image display was consistent, but now it's spotty. Any thoughts?

Thanks,
David
Max
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Re: Images display inconsistently

Post by Max »

Hello David,

if you restart EPIM and open the same email message- will the pictures that are not displayed be same?
If that's the case, please save the email using File-> Save or Export to save email into EML file and send to us to epimsupport@essentialpim... with a link to this forum post.
Maxim,
EPIM Team
petriedn55
Posts: 4
Joined: Sun Dec 10, 2017 10:58 pm

Re: Images display inconsistently

Post by petriedn55 »

Hi Max,

I've tested it as you suggested. The email to which I referred still didn't show images after restarting the program, so I forwarded it along with an email that **did** display images. In the cases of emails from both senders, the images displayed with Outlook.

Thanks,
David
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Re: Images display inconsistently

Post by Max »

Thank you, David, we will check the emails.
Maxim,
EPIM Team
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