Problems of synch of calendar with IPhone

Discussion of EssentialPIM for iOS and synchronization
Post Reply
Lassie
Posts: 2
Joined: Fri Oct 02, 2015 2:08 pm

Problems of synch of calendar with IPhone

Post by Lassie »

Hello,
my name is Lionel ASSIE and i am a registred user for Epim Pro.

Since i upgraded my OS from Seven to 10 , i have problems with the synchro between PC and IPhone

The is no problem for contact synchro but if i ask synchro for Calendar, EPIM on PC says "Synchronisation of events" (see bmp) , Iphone says "Synchonizing" and evethings stay in this state , the progression bar never progress. ( i waited more than 3 hours without any change !!)

Epim pro on PC ver : 6.55
Ios ver : 7.1.2 (11D257)
Epim on IOS ver : 2.7.12
Windows : windows 10 pro
I use 2 ways synchro

i removed the firewall (there is no problem in the network because the contact synchro works)

I sended you a log file by mail

Thank you
Attachments
epim.png
epim.png (6.51 KiB) Viewed 7236 times
Max
Site Admin
Posts: 21714
Joined: Wed Dec 08, 2004 11:39 pm
Has thanked: 820 times
Been thanked: 364 times
Contact:

Re: Problems of synch of calendar with IPhone

Post by Max »

Hello,

please redownload from here (even though you have the same version number):
http://www.essentialpim.com/get-epim
that should fix the problem.
Maxim,
EPIM Team
m.advisor@web.de
Novice
Posts: 21
Joined: Wed Aug 08, 2012 2:49 pm
Location: Issum / GE
Has thanked: 1 time
Been thanked: 2 times

Re: Problems of synch of calendar with IPhone

Post by m.advisor@web.de »

I do have the same problem, the same sw-environment and I tried the proposed reinstallation via redownload.
I am very sorry: it did not help. Any other solution?
brgds hans
1. PC Notebook (HP EliteBook 2540p, Upgrade Intel Core i7 CPU, WIN 10pro x64, 8GB RAM, 512 GB SSD)
2. Dell Inspiron 14, WIN 10pro x64
3. Lenovo Tablet (Android Vers 4.4.2)
4. LINUX & WIN PCs
5. GE / EN
6. EPIM Pro, Vers 8.1
7. UMIDIGI Android 8.1
m.advisor@web.de
Novice
Posts: 21
Joined: Wed Aug 08, 2012 2:49 pm
Location: Issum / GE
Has thanked: 1 time
Been thanked: 2 times

Re: Problems of synch of calendar with IPhone

Post by m.advisor@web.de »

Adding info: Using my Lenovo Tablet (Android Vers 4.4.2) to trnasmit calender from PC Notebook works fine.
1. PC Notebook (HP EliteBook 2540p, Upgrade Intel Core i7 CPU, WIN 10pro x64, 8GB RAM, 512 GB SSD)
2. Dell Inspiron 14, WIN 10pro x64
3. Lenovo Tablet (Android Vers 4.4.2)
4. LINUX & WIN PCs
5. GE / EN
6. EPIM Pro, Vers 8.1
7. UMIDIGI Android 8.1
Max
Site Admin
Posts: 21714
Joined: Wed Dec 08, 2004 11:39 pm
Has thanked: 820 times
Been thanked: 364 times
Contact:

Re: Problems of synch of calendar with IPhone

Post by Max »

Can you please send me the extended log for the problematic iOS synchronization? (make sure you use updated version from here: http://www.essentialpim.com/get-epim
Please enable the extended logging feature (in Tools->Options->Synchronization), start the iOS synchronization.
Logs are in C:\Users\ Your_Windows_Username \AppData\Roaming\EssentialPIM Pro\Logs for Desktop version and in "Logs" subfolder in case of Portable version.
Please send it to ma@essentialpim... with a link to this topic. Thanks!
Maxim,
EPIM Team
Max
Site Admin
Posts: 21714
Joined: Wed Dec 08, 2004 11:39 pm
Has thanked: 820 times
Been thanked: 364 times
Contact:

Re: Problems of synch of calendar with IPhone

Post by Max »

Hello,

we have recently released Windows 6.56 version, which attempts to fix the issue: http://www.essentialpim.com/get-epim
Maxim,
EPIM Team
Post Reply