EPIM not seeing my Outlook 2007 install

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jaiamma
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EPIM not seeing my Outlook 2007 install

Post by jaiamma »

Hi,

I'm running Outlook 2007 on a Win7 Pro pc (fully patched). I just installed the trial version of EPIM Pro. When I go to File -> Syncronization -> Add Syncronization -> Outlook it says "cannot find any installed Outlook" or something like that. See attached screenshot. If I understand correctly, Outlook 2007 only comes in 32bit.

Any way to fix this?

Thanks!

Advait
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2014 01 03 epim error message.png
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Max
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Re: EPIM not seeing my Outlook 2007 install

Post by Max »

It Outlook running on this machine well? Can you access your data in Outlook?
Is it installed to the default drive c:/?
SOmething is wrong with Outlook detection in this case.
Maxim,
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jaiamma
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Re: EPIM not seeing my Outlook 2007 install

Post by jaiamma »

Hi, Thanks for your reply. My answers below.
Max wrote:It Outlook running on this machine well?
Yes, my Outlook 2007 has always seemed to run totally normally. And I always keep my Win7 Pro OS fully patched. I always log into Win7 Pro with a USER account, not ADMIN. Would that make a difference?
Max wrote:Can you access your data in Outlook?
Yes, I've never had a problem accessing the data. My Outlook 2007 and the ActiveSync to my WinMo 6.1 phone (Palm Treo Pro) have both been rock solid for about 2 years now.
Max wrote:Is it installed to the default drive c:/?
Yes, my Outlook 2007 is installed on drive C under "Program Files (x86)".
Max wrote:SOmething is wrong with Outlook detection in this case.
If you have any ideas on what could be the problem, let me know. Thanks! :)

Cheers,

Advait
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