Hello,
Since few weeks, I create a database using my dropbox account. Now I can't access to it (error message see below)
Now I'm behind a proxy with a firewall and the connection is not possible. I can access to my dropbox using the tool but not though EssentialPim. I think it's a problem of blocked port but I'm not sure.
Can you tell me if I have to open ports ?
Regards.
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Exception log with detailed tech info. Generated on 31/05/2013 11:29.
You may send it to the application vendor, helping him to understand what had happened.
Application title: EssentialPIM Pro Portable
Application file: D:\utilisateurs\ymasseli.SOR\Documents\Software Admin\EssentialPIMProPort5.52\EssentialPIM.exe
Application: EssentialPIM Pro Portable 5.53
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Exception class: EIdConnectTimeout
Exception message: Connect timed out.
Exception address: 0076B9B8
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Main thread ID = 7216
Exception thread ID = 7216
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Active Controls:
5822799 ExceptionDialog TextMemo
5802004 DropboxOpenDialog CancelBtn
5799883 MainForm
5798369 DropboxOpenDialog CancelBtn
4239139 ExceptionDialog OkBtn
4239077 ExceptionDialog TextMemo
4218001 DropboxOpenDialog CancelBtn
4034934 MainForm
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Exception stack
Stack list, generated 31/05/2013 11:02
(00046094) [775C7094]
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Call stack for main thread
Stack list, generated 31/05/2013 11:29
(00046094) [775C7094]
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System : Windows 7 Professional, Version: 6.1, Build: 1DB1, "Service Pack 1"
Memory: 3497; free 929
Display : 1600x900 pixels, 32 bpp
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PrevExceptions:
5798213 Connect timed out.
Dropbox and connection port
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Re: Dropbox and connection port
Yes, most probably EPIM is not allowed through firewall. Allow all inbound and outbound connections for EssentialPIM and it will work.
Maxim,
EPIM Team
EPIM Team