Unable to sync with HTC Desire

Discussion of EssentialPIM for Android and synchronization
Brjlk
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Re: Unable to sync with HTC Desire

Post by Brjlk »

admin wrote:John, thanks for the feedback.
Yes, please forward us log files as for the contacts as for the calendar synchronizations. You can either attach them to your post or send via email to epimsupport@essentialpim...
Log file have been emailed. Pls let me know of any test you wish I do.

John
davidx53
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Re: Unable to sync with HTC Desire

Post by davidx53 »

I also can not sync calander with htc desire hd o/s android 2.2 everything else will sync, it also will not sync the calander with google.
but it all works on the asus tf101 running android ics o/s
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Re: Unable to sync with HTC Desire

Post by admin »

John, thanks for the logs, will let you know if we need anything else.

davidx53, please elaborate more - what happens when you're trying to synchronize your calendar? Is there an error message?
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Brjlk
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Re: Unable to sync with HTC Desire

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admin wrote:John, thanks for the logs, will let you know if we need anything else.
Hi, any findings about my sync problems?
I have been unable to sync since 5.01 and since each new release takes about 2 weeks, I may have to wait for another
2 weeks if 5.04 does not work for me. Up to now, I have not been able to transfer any contact from Android to Desktop.

So can you send me a version when you think the sync problem has been solved. I can test it & give you the feedback.

John
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Re: Unable to sync with HTC Desire

Post by admin »

Yes, absolutely. Working on the changes at the moment. When we have something to show, I'll let you know (should take another 2-3-4 working days).
Meanwhile, you can use workaround and sync through Google Contacts. Sorry for the inconviniences.
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Brjlk
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Re: Unable to sync with HTC Desire

Post by Brjlk »

admin wrote:Yes, absolutely. Working on the changes at the moment. When we have something to show, I'll let you know (should take another 2-3-4 working days).
Meanwhile, you can use workaround and sync through Google Contacts. Sorry for the inconviniences.
Thanks a lot
John
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Re: Unable to sync with HTC Desire

Post by admin »

All right, the new version with this issue fixed is entering the testing zone. You can download it from:
EssentialPIM Pro: http://www.essentialpim.com/download/te ... MPro50.exe
EssentialPIM Pro Portable: http://www.essentialpim.com/download/te ... Port50.zip
Please let us know how it works for you. Thanks.
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Brjlk
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Re: Unable to sync with HTC Desire

Post by Brjlk »

admin wrote:All right, the new version with this issue fixed is entering the testing zone. You can download it from:
EssentialPIM Pro: http://www.essentialpim.com/download/te ... MPro50.exe
EssentialPIM Pro Portable: http://www.essentialpim.com/download/te ... Port50.zip
Please let us know how it works for you. Thanks.
Sync works quite well except
a) On PC Calendar will not accept any new appointment, After creating
an appointment, I clicked on OK. The appointment is not recorded. It
vanished.

b) After Sync duplicated appointments l appear on EPIM Today, but not on
the Calendar

c) Occasionally the sync hangs at Storing Appointments

Log file & screen shots have been emailed earlier.

John
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Re: Unable to sync with HTC Desire

Post by Max »

John,

regarding the issue with "vanishing appointments". Please go to View-> Show Categories and make sure this category is shown.
Maxim,
EPIM Team
Brjlk
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Re: Unable to sync with HTC Desire

Post by Brjlk »

Max wrote:John,

regarding the issue with "vanishing appointments". Please go to View-> Show Categories and make sure this category is shown.
Thanks Max,
John
Brjlk
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Re: Unable to sync with HTC Desire

Post by Brjlk »

admin wrote:All right, the new version with this issue fixed is entering the testing zone. You can download it from:
EssentialPIM Pro: http://www.essentialpim.com/download/te ... MPro50.exe
EssentialPIM Pro Portable: http://www.essentialpim.com/download/te ... Port50.zip
Please let us know how it works for you. Thanks.
Another finding
For Calendar, changes on PC DO NOT sync to HTC Android.
Changes on Android calendar Do sync to PC
I emailed the log file for the above issue

John
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Re: Unable to sync with HTC Desire

Post by admin »

Replied to you via email. Thanks.
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Brjlk
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Re: Unable to sync with HTC Desire

Post by Brjlk »

admin wrote:Replied to you via email. Thanks.
I created a new file in EPIM 5.03 you sent me, recorded a new
appointment & tried to sync.
The sync will not even start, with the progress bar not even showing.
It hangs on & the process will not stop even if I click on Stop All.
I had to use the Windows Task Manager to stop it.

The disappearing item is a non issue as it is a filter not correctly
set.

I still do get the duplicated appointments with my current file (not the new
one)

John
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Re: Unable to sync with HTC Desire

Post by admin »

John, let's continue our conversation in one place - either here or via email. I replied you back via email this time. Thanks.
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