Error message

[Starbuck]

Hello to everyone,

I sometimes get the following error



Details:
Exception log with detailed tech info. Generated on 22/01/2019 17:47.
You may send it to the application vendor, helping him to understand what had happened.
Application title: xxx.epim - EssentialPIM Pro Portable
Application file: C:\Users\xxx\Documents\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro Portable 8.12.1 21/12/2018
------------------------------------------------------------------------------
Exception class: EInvalidPointer
Exception message: Invalid pointer operation.
Exception address: 0040945D
------------------------------------------------------------------------------
Main thread ID = 17592
Exception thread ID = 17592
------------------------------------------------------------------------------
Object Logs:
269307031 SetViewMode OK
269306859 SetViewMode 1
269303875 DBOpen OK
269303812 SetViewMode OK
269303578 SetViewMode 0
269288625 DBOpen
------------------------------------------------------------------------------
Active Controls:
269311015 ExceptionDialog TextMemo
269310968 TaskDialog PageControl1 TaskTS TitleEd RichViewEdit
269310218 MainForm FormPan FormPan2 TasksForm DayViewDP
269303843 MainForm
269299703 PasswordDialog PasswordEd
269296187 DropboxForm CancelBtn
269295734 MainForm
269288859 PasswordDialog PasswordEd
------------------------------------------------------------------------------
Last Clicks:
269307109 MouseClick: MainForm LeftPan NavPanel NavGroup1
269291218 MouseClick: PasswordDialog PasswordEd
------------------------------------------------------------------------------
System : Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 16253; free 10770
Display : 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Stats:
MouseClick: MainForm LeftPan NavPanel NavGroup1 1
MouseClick: PasswordDialog PasswordEd 1
------------------------------------------------------------------------------
SpamFilterWords:
Updates: 1
Last update: 22/01/2019

[DrPsyche]

Re: Error message source

I have ivalid pointer operation error, whenever I right click on the tray icon. What could be the issue? Re-installed the EssentialPIM Pro Portable - it didn't change anything.

[bifjamod]

This occurs when double clicking an item. The app cannot process the second click correctly, and throws this error.

[Max]

This occurs when double clicking an item. The app cannot process the second click correctly, and throws this error.

Hello,

the error appears when clicking on any item? If not a screenshot where you click would be helpful.
Can you reproduce it on a new database?
What's your EPIM version number? Free/Pro?