Synchronisation PC/Android

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furvain
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Joined: Mon Nov 17, 2014 4:29 pm

Synchronisation PC/Android

Post by furvain »

Bonjour,
Je possède la version Pro 6.56 sur mon PC et la version 5.5.2 sur ma tablette et mon smartphone, la synchronisation ne fonctionne pas que dois-je faire ?
Merci par avance pour votre réponse.
admin
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Re: Synchronisation PC/Android

Post by admin »

Please update to the latest Win EPIM version, which is currently 8.05. Thanks!
Android version of EssentialPIM. Keep all your data in sync!
Tomalaka
Posts: 4
Joined: Fri Aug 03, 2018 11:27 am

Re: Synchronisation PC/Android

Post by Tomalaka »

Bonjour.
La version dans mon PC est la 8.1 RC1 alors que celle (payante) dans mon smartphone (android) est la Pro 5.6.
Aucune synchronisation n'est possible depuis que j'ai téléchargé la dernière version sur mon PC, et aucune mise à jour n'existe pour android.
Ceci est incompréhensible, alors quelle est la solution svp ?
Max
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Re: Synchronisation PC/Android

Post by Max »

Tomalaka wrote: Wed Nov 21, 2018 2:14 pm Bonjour.
La version dans mon PC est la 8.1 RC1 alors que celle (payante) dans mon smartphone (android) est la Pro 5.6.
Aucune synchronisation n'est possible depuis que j'ai téléchargé la dernière version sur mon PC, et aucune mise à jour n'existe pour android.
Ceci est incompréhensible, alors quelle est la solution svp ?
Hello,

latest EPIM version is 8.11, which please get from: https://www.essentialpim.com/get-epim
Maxim,
EPIM Team
Tomalaka
Posts: 4
Joined: Fri Aug 03, 2018 11:27 am

Re: Synchronisation PC/Android

Post by Tomalaka »

Hello,
After downloading the last version 8.11 for PC result is similar : I cannot synchronize with my mobile android (version 5.6). Everything looks ok in the 2 devices (WiFi, IP, Firewalls...). No issue ... Regards.
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Re: Synchronisation PC/Android

Post by admin »

Is there any error message when you're trying to set the sync up or during synchronization?
Android version of EssentialPIM. Keep all your data in sync!
Tomalaka
Posts: 4
Joined: Fri Aug 03, 2018 11:27 am

Re: Synchronisation PC/Android

Post by Tomalaka »

When I try to synchronize, automatic or manual, my right IP being in the 2 devices, there is an error message (after a while) mentioning if I'am well connected with WiFi and if my firewall doesn't block the application. As I said evrything is ok on these points.
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Re: Synchronisation PC/Android

Post by admin »

Please see the following troubleshooting guide: https://www.essentialpim.com/help/troubleshooting2.htm. Will it help?
Android version of EssentialPIM. Keep all your data in sync!
Tomalaka
Posts: 4
Joined: Fri Aug 03, 2018 11:27 am

Re: Synchronisation PC/Android

Post by Tomalaka »

I am back after having trying from time to time to synchronize my PC and ANDROID, this with all points checked in the forum, troubleshootings etc. but no issue ! Through WiFi or through USB cable, automatic or manual, no way... I repeat : no firewall, same IP in the 2 devices, the system is turning and turning searching connection but finally no connection and always the same error message : check your connection etc... This problem of connection (or something else in synchronization) only concerns your application. Are you sure that the 2 versions PC & Androïd I have can be synchronized ? So please inform me if you can resolve the problem or not and in this last case to return me the payment I made for version Pro, I will remove your application. Thanks.
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Re: Synchronisation PC/Android

Post by admin »

There couldn't be 2 identical IPs for 2 devices, I think something might be wrong with your network configuration. You can also try out synchronization via Google services, for instance.
Android version of EssentialPIM. Keep all your data in sync!
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