BUG since 8.0: multiplied some custom fields in Contacts records

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Trinitylab
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BUG since 8.0: multiplied some custom fields in Contacts records

Post by Trinitylab »

Hi,

Win 8.1, Win 10, both x64

Since EPIM 8.0 update some custom fields have been multiplied:
EPIM_bug_doubled_custom_fields.PNG
EPIM_bug_doubled_custom_fields.PNG (9 KiB) Viewed 513 times
I think removing this will be a problem, because if someone entered data in the new field, then deleting one of these twins will result in data loss.
That's very poor.
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Re: BUG since 8.0: multiplied some custom fields in Contacts records

Post by Max »

Thanks. It is virtually impossible to reproduce or fix the issue based on this screenshot. If you suspect it was done during database conversion when updated to 8.0 (please note, database was converted to 8.0 (not 8.01 or 8.02), then you can try to find the special backup made by EPIM before the conversion. It has "...convert..." in it's name. If you can send this database to us (you can also open it in your previous EPIM version and delete irrelevant data)- we could try to reproduce the issue...
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Re: BUG since 8.0: multiplied some custom fields in Contacts records

Post by Trinitylab »

Hi Max,

We use two DBs, Main and Sales, so there is "convert" file for May 2nd this year, but only for Sales.
Looks like for Main there is none, we have highly advanced hd search tool, and it could not find anything.
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Re: BUG since 8.0: multiplied some custom fields in Contacts records

Post by Max »

Extra backup is created always when database is upgraded, I find it highly unlikely for backup to be created for one database and not the other.
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Re: BUG since 8.0: multiplied some custom fields in Contacts records

Post by Trinitylab »

Max, I checked this several times, the tool is for servers admins, null. Also Windows tool shows no results.
Our Main DB has some problems, unsolved, though. Maybe it is one of them.
EPIM Pro Business Network always newest
Win 8.1 Pro 64x, C2D 2x3GHz, 16 GB RAM or Win 10 Pro, i7, 16 GB RAM.
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