Error opening EPIM database after archiving from EPIM Archiver 7.5

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psanjuan
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Joined: Wed Mar 07, 2018 2:03 pm

Error opening EPIM database after archiving from EPIM Archiver 7.5

Post by psanjuan »

I´m using EPIM Essentiall Pim PRO v7.63 and the EPIM file is higher than 2GB and I would like to archive some years using EPIM Archiver 7.5.

The process ends and EPIM database is generated with the range of dates I have selected.

But when I try to open this archived EPIM database from EPIM Essential PIM PRO 7.63 the following error appears:
"unsupported on-disk structure for file xxx.EPIM; found 11.2, support 11.1"

Could anyone help me?

Thanks in advance,

Pablo.
Max
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Re: Error opening EPIM database after archiving from EPIM Archiver 7.5

Post by Max »

Hello,

it seems to be database-dependent. The easiest way for us to fix it would be to get the database. Can you upload the database to e.g. Google drive and send the link to support? (at epimsupport@essential..)
Maxim,
EPIM Team
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