Iphone and alerts/snooze

Discussion of EssentialPIM for iOS and synchronization
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tanin
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Iphone and alerts/snooze

Post by tanin »

Hi,

I installed EPIM on my Iphone this week and I noticed that there's no alerts/snooze option.

The appointments show at the designated time and after an hour(the time I set for most appointments) they disappear.

This is really weird since if I am not near the phone, I just miss the appointment/reminder.

I used to have an Android phone, and there it was just like of the pc, you would see the appointment and it would stay there forever or till you presses snooze / dismiss.

Is this normal behavior for the Iphone epim?
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Re: Iphone and alerts/snooze

Post by Max »

Hello,

EPIM for iOS uses iOS standard calendar and reminders. It is likely you are referring to reminder window, over which EPIM does not have control.
It would be more clear if post a screenshot of the reminder you mean.
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tanin
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Re: Iphone and alerts/snooze

Post by tanin »

Max wrote: Fri Jan 05, 2018 11:14 pm Hello,

EPIM for iOS uses iOS standard calendar and reminders. It is likely you are referring to reminder window, over which EPIM does not have control.
It would be more clear if post a screenshot of the reminder you mean.
Here's an example.
Note that I didn't get a pop up for the reminder (which is not that of a problem) but after 12:25 the notice disappeared, so if I'm not near the phone, I would have never known that I had a reminder.
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Re: Iphone and alerts/snooze

Post by Max »

Hello,

thank you for the screenshot. "Reminders" panel that we see on the screenshot are part of iOS and EPIM does not have much of a control over it.
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tanin
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Re: Iphone and alerts/snooze

Post by tanin »

Max wrote: Wed Jan 10, 2018 11:00 pm Hello,

thank you for the screenshot. "Reminders" panel that we see on the screenshot are part of iOS and EPIM does not have much of a control over it.
I am talking about the Up Next part which shows a calendar notification.
(I can add a calendar widget if you want to see it better and upload another picture).
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Re: Iphone and alerts/snooze

Post by Max »

Calendar notification is also displayed and started by iOS built-in Calendar.
Please post a screenshot of Calendar widget, we will check it.
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Re: Iphone and alerts/snooze

Post by tanin »

Max wrote: Sun Jan 14, 2018 10:07 am Calendar notification is also displayed and started by iOS built-in Calendar.
Please post a screenshot of Calendar widget, we will check it.
Here it is.
I had a reminder this morning which I missed and two reminders tomorrow that don't show up yet(I guess).
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Re: Iphone and alerts/snooze

Post by Max »

Please open iOS Calendar, find the events and see if the reminders are there. If they are, I am afraid there isn't much we can do.
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Re: Iphone and alerts/snooze

Post by tanin »

Max wrote: Wed Jan 17, 2018 10:47 pm Please open iOS Calendar, find the events and see if the reminders are there. If they are, I am afraid there isn't much we can do.
When I open the event, next to alert I have None.

So when I synced EPIM witm my iphone it synced all the events but none of the alarms (all my events are set to have an alarm in EPIM)?
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Re: Iphone and alerts/snooze

Post by tanin »

Any ideas what is the problem?
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