when I want to sync with my iphone, it fails

Discussion of EssentialPIM for iOS and synchronization
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nath84
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when I want to sync with my iphone, it fails

Post by nath84 »

hello

but before I was on IOS 6, it worked perfectly well

what happened ?

thanks
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Re: when I want to sync with my iphone, it fails

Post by Max »

What happened is you upgraded your iOS and something broke.
We need screenshots of course in order to help.
You can try deleting synchronization and creating it again through Wizard.
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Re: when I want to sync with my iphone, it fails

Post by nath84 »

hello!
thanks for your answer :-)

I just have a window on my iphone with " connection failed" that's all !

what is WIZARD ? I've been on google and saw it was a game !

I already try a few times to delet synchronisation in EPIM in my pc, but it didn't change anything
did you mean on the iphone ? how can I do that ?
do you think I can delet EPIM on my iphone and then re-load it on itunes ?
thanks
nathalie
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Re: when I want to sync with my iphone, it fails

Post by Max »

Maxim,
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Re: when I want to sync with my iphone, it fails

Post by nath84 »

hello!
thanks for the link I already went there but it didn't help me
I have deleted epim app on my ifone and then reinstalled it
then I deleted synchronisation on my epim and now it is impossible to add it again !! :evil:

I have this window ( sorry screen shot does not work on my pc , I can send you a photo on PM)

Pair device in 3 simple sets. after Epim will remember the settings;

make sure your ios device is connected on the same network as yoyr pc

etc ..

then

if it does not work
-make sure you have itunes installed on your pc
check that ios device and pc use the same (wifi) network
try changing port number : 21108 change

ALL is OK, but it stpos there, I can't go further!
Ios can recognize my pc, but I cannot enter the settings again in EPIM pc ....

what's wrong now ?????????????
:evil:

thanks !
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Re: when I want to sync with my iphone, it fails

Post by nath84 »

it's ok, I took a previous database and now I have the settings for sync with iphone...
but it still does not work ... !
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Re: when I want to sync with my iphone, it fails

Post by Поддержка »

All the possible problems are described here:
http://www.essentialpim.com/help/troubl ... hroniz.htm
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Re: when I want to sync with my iphone, it fails

Post by nath84 »

I already went there
so I understand there is no solution :-(((
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Re: when I want to sync with my iphone, it fails

Post by Max »

There is solution, to find the problem, like it is described in Help file.
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Re: when I want to sync with my iphone, it fails

Post by nath84 »

but all is ok !
you said :
You can try deleting synchronization and creating it again through Wizard.
I did it

all seems to be ok, except that it does not work !! ??
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when I want to sync with my iphone, it fails

Post by Anca »

Hi!

I tried the last couple of days to sync my epim database with my iPhone.
The last sync I did was about a month ago and it worked well.
Now I get an error in SyncForm and my iPhone is „Successfully disconnected.”

Do you know why this happens and what I have to do to make it work?

Thanks!
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Re: when I want to sync with my iphone, it fails

Post by Max »

Hi,
try to synchronize a new, empty EPIM database- will it sync?
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Re: when I want to sync with my iphone, it fails

Post by Anca »

Nope, the same error occurs.
no_problems
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Re: when I want to sync with my iphone, it fails

Post by no_problems »

i also had this problem.
i tried all that things that mentioned here, but nothing solved the problem.
so i tried another thing that fix the whole problem.
i dont know if this is the same problem, but i downloaded and installed icloud on windows, loged in to my apple account, and when i tried to get in to pc sync at my iphone it worked.
try it out and klet me know if it helped.
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