Add Google Sync
Moderators: TerryRogers, Max
Add Google Sync
Help! I am running Essential Portable Pro 6.02 and Windows 8.1. I cannot add a snycronization with google. I get to the code input box, input the code for the private webpage and then get an "Invalid Code" error.
-
- Site Admin
- Posts: 21714
- Joined: Wed Dec 08, 2004 11:39 pm
- Has thanked: 819 times
- Been thanked: 364 times
- Contact:
Re: Add Google Sync
Please make sure you are signed into correct Google account when you received the code.
Try to start the process again.
Try to start the process again.
Maxim,
EPIM Team
EPIM Team
-
- Novice
- Posts: 17
- Joined: Tue Oct 30, 2012 10:13 pm
- Has thanked: 1 time
Re: Add Google Sync
HI, I have exact same issue. Repeat attempts do not solve the problem.
OK - so I have just set the synch to be contacts only.
I get Connection closed. Gracefully.
What does that mean???
Please make error messages meaningful.
Any advice appreciated.
OK - so I have just set the synch to be contacts only.
I get Connection closed. Gracefully.
What does that mean???
Please make error messages meaningful.
Any advice appreciated.
-
- Site Admin
- Posts: 21714
- Joined: Wed Dec 08, 2004 11:39 pm
- Has thanked: 819 times
- Been thanked: 364 times
- Contact:
Re: Add Google Sync
Try using a new database for a test.
"Connection closed gracefully" essentially means that EPIm can not reach the target server for any reason (can be firewall, proxy, etc)
"Connection closed gracefully" essentially means that EPIm can not reach the target server for any reason (can be firewall, proxy, etc)
Maxim,
EPIM Team
EPIM Team
-
- Novice
- Posts: 17
- Joined: Tue Oct 30, 2012 10:13 pm
- Has thanked: 1 time
Re: Add Google Sync
Thanks Max,
Tried a completely new database - two way sync to Google.
Exact same message.
Adding Google Calender Code fails every time too.
Windows fire wall is permissioned for EPIM.
I run Avast Free AV - but with shields turned off - same result - no connection
Win8.1 64, EPIM Pro Portable.
Tried a completely new database - two way sync to Google.
Exact same message.
Adding Google Calender Code fails every time too.
Windows fire wall is permissioned for EPIM.
I run Avast Free AV - but with shields turned off - same result - no connection
Win8.1 64, EPIM Pro Portable.
-
- Site Admin
- Posts: 21714
- Joined: Wed Dec 08, 2004 11:39 pm
- Has thanked: 819 times
- Been thanked: 364 times
- Contact:
Re: Add Google Sync
Well there is not much we can do about this error. I would say in 99% it means EssentialPIM is not let to connect to Google servers, and the reason for this is users Firewall, WiFi router or maybe provider or proxy.
Maxim,
EPIM Team
EPIM Team
-
- Novice
- Posts: 17
- Joined: Tue Oct 30, 2012 10:13 pm
- Has thanked: 1 time
Re: Add Google Sync
Max, your reply gives me some ideas. I do have a new router so will look into this and report back.
It is entirely possible that is the problem.
So the info I need is what do I set on a router to let EPIM pass?
e.g. what communication ports does EPIM use?
Cheers
It is entirely possible that is the problem.
So the info I need is what do I set on a router to let EPIM pass?
e.g. what communication ports does EPIM use?
Cheers
-
- Novice
- Posts: 17
- Joined: Tue Oct 30, 2012 10:13 pm
- Has thanked: 1 time
Re: Add Google Sync
FYI. I have solved the problem. I had set up a proxy within EPIM so all mail goes through gmail. When I turned of the proxy, synch worked fine in all categories.
So for me - the problem is solved. Thanks to Max and others for their comments as it all helped.
Cheers - Paul
So for me - the problem is solved. Thanks to Max and others for their comments as it all helped.
Cheers - Paul