Configurazione PEC aruba

Discussioni su EssentialPIM in italiano
Post Reply
StudioMELISSANO
Novice
Posts: 17
Joined: Mon Nov 01, 2021 8:13 pm

Configurazione PEC aruba

Post by StudioMELISSANO »

Buongiorno

ho configurato un indirizzo di posta elettronica di Aruba (@pec.it) ma dopo aver scaricato in automatico le mail non mi compare il testo della mail, a volte è totalmente bianco e a volte totalmente nero.

Che cosa ho sbagliato?
admin
Site Admin
Posts: 16619
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1550 times
Been thanked: 1061 times

Re: Configurazione PEC aruba

Post by admin »

Please download and install the following build: https://www.essentialpim.com/download/t ... Pro120.exe. Will it resolve the situation?

Additionally, please specify the synchronization type for the mail folders, which can be accessed via the Manage Folders button on the toolbar.
Android version of EssentialPIM. Keep all your data in sync!
StudioMELISSANO
Novice
Posts: 17
Joined: Mon Nov 01, 2021 8:13 pm

Re: Configurazione PEC aruba

Post by StudioMELISSANO »

mi dispiace, non funziona .... continuo a non leggere il testo delle mail
admin
Site Admin
Posts: 16619
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1550 times
Been thanked: 1061 times

Re: Configurazione PEC aruba

Post by admin »

Please specify the synchronization type for the mail folders, which can be accessed via the Manage Folders button on the toolbar.
Android version of EssentialPIM. Keep all your data in sync!
StudioMELISSANO
Novice
Posts: 17
Joined: Mon Nov 01, 2021 8:13 pm

Re: Configurazione PEC aruba

Post by StudioMELISSANO »

ti riferisci a questo?
Attachments
doc13.pdf
(58.5 KiB) Downloaded 159 times
admin
Site Admin
Posts: 16619
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1550 times
Been thanked: 1061 times

Re: Configurazione PEC aruba

Post by admin »

Yes, thank you. Could you please switch the synchronization type to "Full Messages"? Will this adjustment make a difference?
Android version of EssentialPIM. Keep all your data in sync!
StudioMELISSANO
Novice
Posts: 17
Joined: Mon Nov 01, 2021 8:13 pm

Re: Configurazione PEC aruba

Post by StudioMELISSANO »

Potresti essere più preciso?
admin
Site Admin
Posts: 16619
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1550 times
Been thanked: 1061 times

Re: Configurazione PEC aruba

Post by admin »

Please see the screenshot below. This is where you change the synchronization type for the mail folders.
Untitled.png
Untitled.png (13 KiB) Viewed 7842 times
Android version of EssentialPIM. Keep all your data in sync!
StudioMELISSANO
Novice
Posts: 17
Joined: Mon Nov 01, 2021 8:13 pm

Re: Configurazione PEC aruba

Post by StudioMELISSANO »

Continua a non funzionare, ti allego le modifiche sulle quali sono intervenuto
Attachments
doc1.pdf
(64.63 KiB) Downloaded 144 times
admin
Site Admin
Posts: 16619
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1550 times
Been thanked: 1061 times

Re: Configurazione PEC aruba

Post by admin »

Thanks. To help us troubleshoot the issue further, please answer the following questions:
- Does the issue occur with all emails, or only with certain messages? If it only affects specific messages, please save a couple of them as EML files and forward them to us.
- Does the issue happen in the message list, the separate preview window (after double-clicking) or both?
Android version of EssentialPIM. Keep all your data in sync!
StudioMELISSANO
Novice
Posts: 17
Joined: Mon Nov 01, 2021 8:13 pm

Re: Configurazione PEC aruba

Post by StudioMELISSANO »

Buongiorno,

sempre in merito all'argomento PEC Aruba

Ho una licenza per 3 utenze, è possibile configurare un account di posta elettronica su una utenza che sia visibile anche sulle altre due?

E' possibile apportare una correzione sostituendo la voce "Articoli inviati" con Posta Inviata e "Articoli eliminati" con Posta Eliminata

Per facilitarti l'individuazione dei campi ti allego file .pdf

Grazie e Buon lavoro
Attachments
doc1.pdf
(23.39 KiB) Downloaded 86 times
admin
Site Admin
Posts: 16619
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1550 times
Been thanked: 1061 times

Re: Configurazione PEC aruba

Post by admin »

We recommend adding the same email account as an IMAP account into EPIM for each user. This way, emails from that account will be synchronized across all devices.

Regarding your second question, I don’t believe it’s possible to rename system folders, as their names are pulled directly from the mail server. Thanks.
Android version of EssentialPIM. Keep all your data in sync!
Post Reply