12.0 is unacceptably slow and more problems...

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M&M
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Re: 12.0 is unacceptably slow and more problems...

Post by M&M »

Hello Trintylab,

Start the EssentialPIM installation file (EssentialPIM118.exe) without administrator rights (normal user).

The installation starts with the following dialog box:

install 1.png

Select the “Next” button.

In the next screen dialog window you can then select the “portable installation”
and in the following window the installation directory.

install 2.png

Good luck M&M
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Re: 12.0 is unacceptably slow and more problems...

Post by Trinitylab »

admin wrote: Thu Jun 06, 2024 11:21 am The newest regular version download has been including both the installable and portable versions for quite some time already.
Thanks, during the 12 install there was no option to choose portable, so i installed that to another folder. Is it correct?
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Re: 12.0 is unacceptably slow and more problems...

Post by admin »

Nope, that's not correct. You probably installed the regular desktop version. Please refer to the M&M's post above, which demonstrates how to choose the Portable edition during installation.
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Re: 12.0 is unacceptably slow and more problems...

Post by Trinitylab »

Thanks, I didn't have this choice, maybe because I launched it as Win admin.

OK, so I can't/ don't know how to run it as a regular user, as the file has the icon with this admin little shield on it.
And it always launches with admin privil.
(Therefore?) no choice, portable or not.
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Re: 12.0 is unacceptably slow and more problems...

Post by admin »

There's no portable version included in the Business version installer. If you want to install the Portable version, you need to install from the regular EssentialPIM installation file.
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Re: 12.0 is unacceptably slow and more problems...

Post by Trinitylab »

admin wrote: Thu Jun 06, 2024 3:21 pm There's no portable version included in the Business version installer. If you want to install the Portable version, you need to install from the regular EssentialPIM installation file.
Thank you. But would that work as Pro Business, in network?
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Re: 12.0 is unacceptably slow and more problems...

Post by admin »

It will work if it's registered with a Business license key.
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Re: 12.0 is unacceptably slow and more problems...

Post by Dierk »

admin wrote: Thu Jun 06, 2024 8:34 am Dierk, please try installing a portable version into a separate folder to check its speed. There might be settings stored in your current epim.ini file affecting the program's performance. It's unusual for new item dialogs to take 3-4 seconds to open, they should open almost instantly.
Presumably with a New (empty) Database? Or should I try to Import existing records?

BTW: As of today (Jun 6, 2024) am back to a Good 10 Seconds before the New Appointment windows opens.
As comparison, the Windows PC Manager thinks that the System Start Time is 4 Sec, so it does [edit: NOT!] appear to be a system-wide problem....
Last edited by Dierk on Fri Jun 07, 2024 4:52 pm, edited 1 time in total.
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Re: 12.0 is unacceptably slow and more problems...

Post by admin »

Presumably with a New (empty) Database? Or should I try to Import existing records?
First with a new and empty database, if it works correctly then sync your existing database into the new one using EPIM Synchronizer.
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Re: 12.0 is unacceptably slow and more problems...

Post by Dierk »

admin wrote: Fri Jun 07, 2024 5:59 am
Presumably with a New (empty) Database? Or should I try to Import existing records?
First with a new and empty database, if it works correctly then sync your existing database into the new one using EPIM Synchronizer.
Pretty busy today (Friday, Jun 7), but should have time to tackle this over weekend.
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Re: 12.0 is unacceptably slow and more problems...

Post by bobmac1547 »

:D :D :D :D i dont know what you didwith 12.0.1, but it's fixed. MUCH better!!!!!! :D :D :D
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Re: 12.0 is unacceptably slow and more problems...

Post by lacn »

Since v12.0 the 'Reply', 'Reply to All' and 'Forward´(neither the shortcut keys) in the mail module works anymore!
What's the problem?
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Re: 12.0 is unacceptably slow and more problems...

Post by admin »

We haven't identified the root cause yet, but we're actively looking into it.

EDIT: Please download and install the following build: https://www.essentialpim.com/download/t ... Pro120.exe. We've made an attempt to address the issue with the reply buttons in this build. Try it out and let us know how it performs. Thank you!
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Re: 12.0 is unacceptably slow and more problems...

Post by M&M »

Nothing has changed for me with 12.0.1 (siehe Forum):

>> poor performance
>> no correct display
>> new contact module faulty
>> new contact module incomplete and confusing display
>> Error message for display problems ...

I'm sticking with 11.8.4, also to protect my data.

Regards M&M
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Re: 12.0 is unacceptably slow and more problems...

Post by lacn »

admin wrote: Thu Jun 13, 2024 2:13 pm We haven't identified the root cause yet, but we're actively looking into it.

EDIT: Please download and install the following build: https://www.essentialpim.com/download/t ... Pro120.exe. We've made an attempt to address the issue with the reply buttons in this build. Try it out and let us know how it performs. Thank you!
I have already installed v 12.0.1 and the problem remains. No response to all the 3 buttons...
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