Open email in new window with keyboard (in Vertical View)

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eddie_s79
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Open email in new window with keyboard (in Vertical View)

Post by eddie_s79 »

Hi everybody,

sorry for double post this issue [1], but I am still facing the problem, that I am not able to open emails in a new window in the Vertical View layout by pressing Enter key. While I intensively use the keyboard to navigate (STRG+1, STRG+5, etc.) I have the problem, that I can't open emails in a new window when hitting the Enter key.

Only solution (so far): Switch layout to Classic and then back to Vertical. Then the Enter key is working fine again (for some time).

Does somebody else has this behavior?

[1] https://www.essentialpim.com/forum/view ... hp?t=37994
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Re: Open email in new window with keyboard (in Vertical View)

Post by admin »

Did you happen to notice when the Enter key stops working? This information would help us reproduce the issue and work towards a solution.
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eddie_s79
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Re: Open email in new window with keyboard (in Vertical View)

Post by eddie_s79 »

Happens for me (it sounds weird) when I am away from the EPIM window for 1-2 minutes (focus on another application, Firefox, Spotify, whatever). Back to EPIM and the Enter key does not work any more. (Windows 11)
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Re: Open email in new window with keyboard (in Vertical View)

Post by admin »

Thanks! Let us investigate the issue and consider making necessary modifications to the code to prevent it from occurring in future versions.
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Re: Open email in new window with keyboard (in Vertical View)

Post by admin »

Just to clarify, when you return to EPIM, there's no focus anymore? Are you unable to move between emails using the arrow keys on your keyboard, or is it just the Enter key that isn't responding normally?
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eddie_s79
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Re: Open email in new window with keyboard (in Vertical View)

Post by eddie_s79 »

I am still able to TABULAR around and moving UP and DOWN in the emails (or switch with STRG+1 to other views) but only the ENTER key does not work any more.
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