activating Pro

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norsea
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Re: activating Pro

Post by norsea »

I get error message when trying to upgrade that says:

"Error

You already own this item."

OK

And that's all folks.

I cannot sync which makes it worthless.

Yes, rebooted already, more than once.

What to do???
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Re: activating Pro

Post by admin »

You're resurrecting a topic that's 7 years old. Would you mind elaborating more about the problem and providing us with a couple of screenshots about it, please?
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Re: activating Pro

Post by norsea »

admin wrote: Mon Feb 06, 2023 8:23 pm You're resurrecting a topic that's 7 years old. Would you mind elaborating more about the problem and providing us with a couple of screenshots about it, please?
What I wrote on the post I made is exactly what is on the screen; hence the use of the quotes!
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Re: activating Pro

Post by norsea »

I continue to await are response please.

I cannot activate my EpiM Pro on my tablet due to the above error.

What am I to do if you just ignore me???
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Re: activating Pro

Post by admin »

Would appreciate if you answer my questions above. Also, having the Pro version or not shouldn't influence your ability to synchronize in any way.
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