OAuth2 authorization error

kat55 · Post by **kat55** » Thu Feb 02, 2023 7:54 pm

I am getting a "OAuth2 authorization error" message on my default account, and when I try to reauthorize I get the message "Access blocked: EssentialPIM's request is invalid". I have not made any changes to any of the settings, and it was working fine yesterday. One of my sub-accounts is still working both incoming and outgoing, and has basically the same server settings as the default account. Could you please let me know how to fix this, I have tried several things I found on other peoples support requests but nothing seems to work. I am not very knowledgeable about the whole email settings thing so please type slowly using small words. Thanks in advance.

admin · Post by **admin** » Thu Feb 02, 2023 10:11 pm

Which service the account is for? And please mention your EPIM version number.

kat55 · Post by **kat55** » Fri Feb 03, 2023 4:47 am

The account is for Gsuite email. I am on version 11.2.4

admin · Post by **admin** » Fri Feb 03, 2023 9:50 am

Thanks, try to re-authorize your account (click on Tools->Account Settings, choose your gmail account, click on the Edit button, then on the Server Settings tab and then on the Re-authorize button). Let me know if it helped.

kat55 · Post by **kat55** » Sun Feb 05, 2023 4:48 am

Admin, thank you very much, the reauthorization worked just like magic! I appreciate you guys (or girls) that look at all these posts and help people like me out. I probably would have wasted two days working on this and still not had it working....just based on previous experience with other computer based mishaps. Thanks again!

Lee S · Post by **Lee S** » Wed Feb 08, 2023 5:07 pm

A big thank you to both kat55 and admin. I had changed my Gmail password and started receiving the error. A search of the support site popped this up and low and behold the resolution.
Thank You again.

EssentialPIM