Socket Error #10060 Connection Timed Out

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DavidN
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Socket Error #10060 Connection Timed Out

Post by DavidN »

Hello,

I have had this problem repeatedly over time. I have tried just uploading my contacts, calendars, or tasks individually thinking that with my initial sync there was just too much data.

I am just not able to complete a sync without this error. I know that you have suspected my internet connection, however, I know that is not the issue. I work remote daily and have no issues transferring files, streaming or doing web meetings from my home office. Additionally, I ran a speed test prior to this post and just after receiving this error multiple times. My download is 22 and my upload speed is 7. While this is not screaming fast it is certainly respectable.

Please let me know what steps I need to take.

Thank you
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Re: Socket Error #10060 Connection Timed Out

Post by admin »

Which service you are trying to sync with? Thanks.
Android version of EssentialPIM. Keep all your data in sync!
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

EPIM Cloud
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

Any additional thoughts? I have recurring items in tasks and calendar and I thought that may be an issue. I changed my settings to just sync contacts and am still seeing the same errors.
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Re: Socket Error #10060 Connection Timed Out

Post by admin »

Please forward me via PM here in the forum the sync log file, we'll be able to see what specifically is causing the error. The file can be found here: Tools->Options->Synchronization, Browse... and its filename should start with "EPIMCloudSync". Thanks! 
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

Done. Thank you
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Re: Socket Error #10060 Connection Timed Out

Post by admin »

Got it and working on it. Thanks!
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

Hello,

Just checking in on this request.

Thank you
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Re: Socket Error #10060 Connection Timed Out

Post by admin »

Please see my reply to you via PM.
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

Thank you. So far nothing has changed, but I will keep trying
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Re: Socket Error #10060 Connection Timed Out

Post by admin »

In this case please forward me the today's log. Thanks!
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

Just sent. Thank you
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

Please also note that after attempting the sync this morning, I am seeing duplicate tasks throughout my database...:(
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Re: Socket Error #10060 Connection Timed Out

Post by admin »

Please mention subjects for couple of duplicated tasks so that we could look them up in the log file.
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Re: Socket Error #10060 Connection Timed Out

Post by DavidN »

See your PM
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