Errors with 11.0.2

Support related problems and questions

Moderators: TerryRogers, Max

Post Reply
bobmac1547
Guru
Posts: 194
Joined: Mon Dec 30, 2013 12:33 am
Has thanked: 2 times
Been thanked: 9 times

Errors with 11.0.2

Post by bobmac1547 »

Every time I try to open an even in calendar to see details or get a zoom link, I get an error and then a blank event!

This is CRITICAL as I can't get to my details!!!!! :evil:
I measure a good day by how little I fell behind.

Quick! Hire a teenager while they still know everything!
User avatar
ecsaltz
Guru
Posts: 644
Joined: Fri Jul 18, 2008 12:14 pm
Location: Durham, North Carolina, USA
Has thanked: 30 times
Been thanked: 77 times

Re: Errors with 11.0.2

Post by ecsaltz »

bobmac1547 wrote: Mon Jul 25, 2022 8:20 pm Every time I try to open an even in calendar to see details or get a zoom link, I get an error and then a blank event!

This is CRITICAL as I can't get to my details!!!!! :evil:
I'm using v11.0.2, and I heavily use the calendar every day, with URL links beyond just Zoom links. I have never had any of the issues you have expressed. Just saying, I don't mean to add to your frustration.
PC Desktop: Window 11 Pro, 34 inch 4K monitor.
Cell phone: Verizon Wireless Samsung Galaxy S22 Ultra, Android 12 - linked with Garmin Fenix 6 Pro wrist watch and Fitbit Sense wrist watch.
bobmac1547
Guru
Posts: 194
Joined: Mon Dec 30, 2013 12:33 am
Has thanked: 2 times
Been thanked: 9 times

Re: Errors with 11.0.2

Post by bobmac1547 »

Thanks for the reply, ecsaltz. But I'm getting the errors all over the place. They did not happen until I updated to 11.0.2

Here's my error log, just in case someone--ANYONE--can help me. I'm desperate!!!
=========================================================================

Access violation at address 013C04E1 in module 'EssentialPIM.exe'. Read of address 00000000.

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 2022-07-25 11:58 AM.
You may send it to the application vendor, helping him to understand what had happened.
Application title: MyName.epim - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 11.0.2 2022-07-25
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 013C04E1 in module 'EssentialPIM.exe'. Read of address 00000000.
Exception address: 013C04E1
------------------------------------------------------------------------------
Main thread ID = 22244
Exception thread ID = 22244
------------------------------------------------------------------------------
Object Logs:
11:54:30.264 DBOpen OK
11:54:29.358 SetViewMode OK
11:54:28.589 SetViewMode 1
11:54:28.207 DBOpen
------------------------------------------------------------------------------
Active Controls:
11:58:16.910 MainForm FormPan FormPan2 TasksForm TablePan MonthViewMP
11:58:08.305 TaskDialog PageControl1 TaskTS TitleEd RichViewEdit
11:58:05.071 ExceptionDialog OkBtn
11:56:13.801 MainForm FormPan FormPan2 TasksForm TablePan MonthViewMP
11:54:33.769 MainForm FormPan FormPan2 TasksForm CalendarsPan CalendarsVT
11:54:28.531 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 2022-07-25 11:58 AM
(00FBF4E1) [013C04E1]
(00225D11) [00626D11]
(00152061) [00553061]
(00156AE9) [00557AE9]
(00226735) [00627735]
(00151C9C) [00552C9C]
(00155ED5) [00556ED5]
(00155FE4) [00556FE4]
(00158C1A) [00559C1A]
(00156AE9) [00557AE9]
(00226735) [00627735]
(00151C9C) [00552C9C]
(0015068E) [0055168E]
(010D43EB) [014D53EB]
(010D5901) [014D6901]
(00156AE9) [00557AE9]
(0015612C) [0055712C]
(000D4404) [004D5404]
------------------------------------------------------------------------------
Memory: 32686; free 20808
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
11:58:07.952 Access violation at address 013C04E1 in module 'EssentialPIM.exe'. Read of address 00000000
------------------------------------------------------------------------------
Updates: 1
Last update: 2022-07-24
I measure a good day by how little I fell behind.

Quick! Hire a teenager while they still know everything!
User avatar
PeCe
Guru
Posts: 1403
Joined: Tue Jul 13, 2010 1:49 pm
Location: Spakenburg, Netherlands
Has thanked: 101 times
Been thanked: 329 times

Re: Errors with 11.0.2

Post by PeCe »

Because of this problem I reverted back to 11.0.1.

I tried the portable version of 11.0.2 and got the same problem. Have clicked on SEND several times to report this problem.
No matter what I try I can not edit an existing event in the agenda.
Tried several views, tried selecting/enter, double-click, right-click/edit no matter what program error and after that an empty event was displayed.
Also I tried it on different computers and on a newly created EPIM-datafile, it made no difference I could not open/edit an existing event.

Windows 11 on both computers and EPIM PRO portable 11.0.2 (downloaded 25/7 with essentialpim.exe 25-7-2022 14:13)
Peter Tak
The Netherlands
Moderator and Dutch translator for EPIM
EPIM 11.8.4 Pro portable / Android EPIM 6.0.17
admin
Site Admin
Posts: 15601
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1411 times
Been thanked: 984 times

Re: Errors with 11.0.2

Post by admin »

Will it be the same with the new DB?
Android version of EssentialPIM. Keep all your data in sync!
User avatar
PeCe
Guru
Posts: 1403
Joined: Tue Jul 13, 2010 1:49 pm
Location: Spakenburg, Netherlands
Has thanked: 101 times
Been thanked: 329 times

Re: Errors with 11.0.2

Post by PeCe »

For me yes, it happens in all my databases also in a today new created database.
Attached you find that newly created TEST database from today.

As mentioned, EPIM PRo portable 11.0.2, working from a local drive and c:\test\epim\database folder.
11.0.1 works okay on these folders/settings and that is why I reverted back to 11.0.1 for my default working database.
For testing purposes I still have 11.0.2 available.
Attachments
test.zip
(299.58 KiB) Downloaded 45 times
Peter Tak
The Netherlands
Moderator and Dutch translator for EPIM
EPIM 11.8.4 Pro portable / Android EPIM 6.0.17
admin
Site Admin
Posts: 15601
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1411 times
Been thanked: 984 times

Re: Errors with 11.0.2

Post by admin »

Thank you, PeCe, the error reproduced. Will be fixed ASAP.
Android version of EssentialPIM. Keep all your data in sync!
admin
Site Admin
Posts: 15601
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1411 times
Been thanked: 984 times

Re: Errors with 11.0.2

Post by admin »

Fixed in the 11.0.3 version. Please update: https://www.essentialpim.com/download-free
Android version of EssentialPIM. Keep all your data in sync!
User avatar
PeCe
Guru
Posts: 1403
Joined: Tue Jul 13, 2010 1:49 pm
Location: Spakenburg, Netherlands
Has thanked: 101 times
Been thanked: 329 times

Re: Errors with 11.0.2

Post by PeCe »

Thanks for the quick fix.
I can confirm that the problem in EPIM Pro portable 11.0.3 is solved.
Now I can use this version also for my default database. :)
Peter Tak
The Netherlands
Moderator and Dutch translator for EPIM
EPIM 11.8.4 Pro portable / Android EPIM 6.0.17
bobmac1547
Guru
Posts: 194
Joined: Mon Dec 30, 2013 12:33 am
Has thanked: 2 times
Been thanked: 9 times

Re: Errors with 11.0.2

Post by bobmac1547 »

Yes, indeed, it IS fixed! Thanks for the quick response. That's yet ANOTHER REASON why EPIM is the BEST :P
I measure a good day by how little I fell behind.

Quick! Hire a teenager while they still know everything!
Post Reply