Cloud - issues....Newbie

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charliewittig
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Cloud - issues....Newbie

Post by charliewittig »

Hi,
I wanted to sync my EPIM database across my phone, laptop, and PC. After researching, I purchased a year of EPIM Cloud.

Astonsoft Invoice #20220640437
EssentialPIM Free 10.2.1
OS: Win 10, Build 19044.1766

I can log in to the cloud, but I keep getting "http/1.1 401 unauthorized" as a sync error.

On the Astonsoft page my purchase is showing as "pending".

Could that be the problem? Do I need to wait a few hours?

Thanks
admin
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Re: Cloud - issues....Newbie

Post by admin »

Yep, that was probably the case. I updated the status of your account, please try now. Thanks!
Android version of EssentialPIM. Keep all your data in sync!
charliewittig
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Re: Cloud - issues....Newbie

Post by charliewittig »

Thanks for the quick reply. Unfortunately, I logged in just now at 11:13am EST and got the 401 message again. :(
admin
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Re: Cloud - issues....Newbie

Post by admin »

You're using an incorrect combination of login/password then. Let me PM you with the ones you need.
Android version of EssentialPIM. Keep all your data in sync!
charliewittig
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Re: Cloud - issues....Newbie

Post by charliewittig »

Thank you for your patience!
charliewittig
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Re: Cloud - issues....Newbie

Post by charliewittig »

It worked! Thanks so much for helping me! :D
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