Connection Closed Gracefully

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1048576
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Connection Closed Gracefully

Post by 1048576 »

That's what happened. I updated to EPIM11b2 and AEPIMb3 yesterday. Synchronization completed succesfully. I tried two-way sync several times and everything was ok. Now I''m at another PC.
After first sync all my task were in thash. I restored everythind and tried to sync again and got "Connection Closed Gracefully". Log attached.
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EPIMCloudSync_2022_05_31_09_54_29.zip
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Re: Connection Closed Gracefully

Post by admin »

Thanks for the log, will check it out.
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Re: Connection Closed Gracefully

Post by admin »

Are you still getting this error on another PC? It seems you're using a proxy server, will there be the same error without proxy?
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1048576
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Re: Connection Closed Gracefully

Post by 1048576 »

I can't check without proxy. It's corporate PC. I don't think the reason is our proxy itself. Sync goes fine while tasks are in trash. The error occurs only after I restore any task or create a new one. Video attached.

p.s. tried to sync at home again. works fine, but now I have 24 empty cloud calendars... approximately corresponds to the number of attempts of sync from corporate pc

p.s. it would be nice to select several calendars at once with Ctrl or Shift ;)
Attachments
2022-06-02_223329.png
2022-06-02_223329.png (4.04 KiB) Viewed 858 times
Video_2022-06-03_120327.wmv
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Re: Connection Closed Gracefully

Post by admin »

Thanks for the update. If you try to sync other type of items, events of contacts, for instance, will there be the same "Connection Closed Gracefully" error?
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Re: Connection Closed Gracefully

Post by 1048576 »

No, it's ok with events, notes and passwords.
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Re: Connection Closed Gracefully

Post by admin »

Ok, will there be the same error with other taks, for instance or it only happens with the set that's shown on video?
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Re: Connection Closed Gracefully

Post by 1048576 »

It's hard to say. New task causes sync to hang. I tried to wait for 30 minutes and nothing happened.
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Re: Connection Closed Gracefully

Post by admin »

Please attach a log file for such a sync.
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Re: Connection Closed Gracefully

Post by 1048576 »

This one I think
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EPIMCloudSync_2022_06_03_16_52_37.log
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Re: Connection Closed Gracefully

Post by admin »

Perfect, thank you!
UPD: This problem will be fixed in the 11.0 Beta 3 version.
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