Ständig Hänger / Absturz bei Kontakten

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nima
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Joined: Tue Mar 22, 2022 2:14 pm

Ständig Hänger / Absturz bei Kontakten

Post by nima »

Immer, wenn ich irgendwas in den Kontakten mache (importieren, neu anlegen, bearbeiten) kommt, wenn ich das Modul verlassen will, diese kryptische Fehlermeldung.
Essential PIM Kontake Fehlermeldung cr.png
Ich muß EPIM dann schließen und neu starten. So kann man nicht wirklich arbeiten. Und somit entfällt momentan noch der Kauf der Vollversion, die ich eignetlich bräuchte, aber nur, wenn sie stabil läuft und funktioniert.

Was bedeutet das? Hätte ich vor Inbetriebnahme des Programmes doch eine neue Datenbank einrichten müssen statt die text zu verwenden?
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Re: Ständig Hänger / Absturz bei Kontakten

Post by admin »

What's your EPIM version number? If you create a new database file and then add a test contact into it, will you be able to reproduce the error?
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nima
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Re: Ständig Hänger / Absturz bei Kontakten

Post by nima »

Free version portable 10, and I cannot reproduce it on commad, it happens, when it wants. I have imported a few contact folders with together maybe 100 contacts, and afterwards tried to edit them as no two progrmmes have exactly the same surface with the same colums, and then it often happens. There are a few "error log" files in the programme folder, would they be of use?
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Re: Ständig Hänger / Absturz bei Kontakten

Post by admin »

So the version number is indeed 10.2? What would be helpful here - click on the Send button and forward us the full error report via email.
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nima
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Re: Ständig Hänger / Absturz bei Kontakten

Post by nima »

Well, way too many erros for being able to rely on this programme, sorry.

The contacts crash problem: log:

Exception log with detailed tech info. Generated on 25.03.2022 00:37.
You may send it to the application vendor, helping him to understand what had happened.
Application title: test.epim - EssentialPIM Portable
Application file: C:\Portables\EssentialPIM\EssentialPIM.exe
Application: EssentialPIM Portable 10.0 11.12.2021
------------------------------------------------------------------------------
Exception class: EListError
Exception message: List index out of bounds (-1)
Class: TList.
Exception address: 0064BAF9
------------------------------------------------------------------------------
Main thread ID = 4008
Exception thread ID = 4008
------------------------------------------------------------------------------
Object Logs:
00:37:37.284 DBSave
00:37:37.206 DBClose
00:37:37.206 FormDestroy
00:35:04.009 SetViewMode 5
00:34:53.651 SetViewMode OK
00:34:53.495 SetViewMode 4
00:34:05.778 SetViewMode OK
00:34:05.404 SetViewMode 5
00:34:04.216 DBOpen OK
00:34:04.138 SetViewMode OK
00:34:03.904 SetViewMode 0
00:34:03.529 DBOpen
------------------------------------------------------------------------------
Active Controls:
00:37:35.847 MainForm FormPan FormPan2 ContactsForm ListsPan ContactsPan ContactsVT
00:35:04.181 ExceptionDialog OkBtn
00:34:59.645 MainForm FormPan FormPan2 ContactsForm ListsPan ContactsPan ContactsVT
00:34:53.682 MainForm
00:34:50.059 MainForm FormPan FormPan2 MailForm FoldersVT
00:34:47.551 MainForm FormPan TBXToolbar2 TopPan Top2TB FindCB
00:34:39.513 MessageEditForm ToPan ToBtn
00:34:32.003 SelContEmailDialog Panel2 Panel4 SelToBtn
00:34:19.907 SelContEmailDialog Panel2 Panel5 ContactsVT
00:34:16.877 SelContEmailDialog Panel1 AddrBookCB
------------------------------------------------------------------------------
Exception stack
Stack list, generated 25.03.2022 00:37
[0064BAF4] Vcl.Grids.TSparseList.Get (Line 6018, "Vcl.Grids.pas" + 1)
[0064BAF4] Vcl.Grids.TSparseList.Get (Line 6018, "Vcl.Grids.pas" + 1)
[0064D4C1] Vcl.Grids.TStringGrid.GetCells (Line 6686, "Vcl.Grids.pas" + 1)
[00F3EBA5] ContFrm.TContactsForm.EditEnd (Line 1492, "ContFrm.pas" + 9)
[00F3B432] ContFrm.TContactsForm.SaveData (Line 407, "ContFrm.pas" + 2)
[01225D27] Main.TMainForm.DBSave (Line 2020, "Main.pas" + 11)
[01225B52] Main.TMainForm.DBClose (Line 1991, "Main.pas" + 25)
[00625B89] Vcl.Forms.TCustomForm.DoDestroy (Line 3735, "Vcl.Forms.pas" + 3)
[0062599E] Vcl.Forms.TCustomForm.BeforeDestruction (Line 3668, "Vcl.Forms.pas" + 7)
[004D2BAF] System.Classes.TComponent.DestroyComponents (Line 15673, "System.Classes.pas" + 11)
------------------------------------------------------------------------------
System: Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 8069; free 3832
Display: 1280x720 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
00:37:35.597 List index out of bounds (-1)
Class: TList
------------------------------------------------------------------------------
Updates: 0
Last update: 19.03.2022


The mail export crash problem (of 272 mails only 256 were exported)


Exception log with detailed tech info. Generated on 08.04.2022 09:45.
You may send it to the application vendor, helping him to understand what had happened.
Application title: test.epim - EssentialPIM Portable
Application file: C:\Portables\EssentialPIM\EssentialPIM.exe
Application: EssentialPIM Portable 10.0 11.12.2021
------------------------------------------------------------------------------
Exception class: Exception
Exception message: Cannot create file "D:\EPIM Export Test\2022_03_05_07_31 ?? _A. Klammt_S. Rossignol (eds.), Mittelalterliche Eliten und Kulturtransfer östlich der Elbe _ interdisziplinäre Beiträge zu Archäologie und Geschichte im mittelalterlichen Ostmitteleuropa (Göttingen 2009)._ by Anne Klammt.eml". Das System kann den angegebenen Pfad nicht finden
?? "A. Klammt/S. Rossignol (eds.), Mittelalterliche Eliten und Kulturtransfer östlich der Elbe : interdisziplinäre Beiträge zu Archäologie und Geschichte im mittelalterlichen Ostmitteleuropa (Göttingen 2009)." by Anne Klammt.
Exception address: 00FFC619
------------------------------------------------------------------------------
Main thread ID = 9876
Exception thread ID = 9876
------------------------------------------------------------------------------
Object Logs:
09:41:49.292 SetViewMode OK
09:41:48.857 SetViewMode 5
09:41:46.506 DBOpen OK
09:41:46.382 SetViewMode OK
09:41:46.028 SetViewMode 0
09:41:45.543 DBOpen
------------------------------------------------------------------------------
Active Controls:
09:45:57.075 MainForm FormPan FormPan2 MailForm FoldersVT
09:45:50.960 StatusForm
09:45:14.063 MainForm FormPan FormPan2 MailForm FoldersVT
09:45:02.940 RBDialog OKBtn
09:43:30.788 MainForm FormPan FormPan2 MailForm FoldersVT
09:43:25.721 PropertiesDialog OKBtn
09:42:34.933 MainForm FormPan FormPan2 MailForm FoldersVT
09:42:03.745 AccountEditDialog PageControl1
09:41:59.733 MainForm FormPan FormPan2 MailForm FoldersVT
09:41:46.005 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 08.04.2022 09:45
[00FFC614] ExpImp.ExportEML (Line 2537, "ExpImp.pas" + 22)
[0122C890] Main.TMainForm.FileExpMailEMLMIClick (Line 3790, "Main.pas" + 21)
[007CBA47] TB2Item.TTBCustomItem.Click (Line 1503, "TB2Item.pas" + 22)
[004D4CE8] System.Classes.StdWndProc (Line 16891, "System.Classes.pas" + 8)
------------------------------------------------------------------------------
System: Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 8069; free 1643
Display: 1280x720 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Updates: 0
Last update: 19.03.2022


It would be nice to have the option to export an entire mailbox if not as one thing completely (as in Google Takeout) at least folder-wise as mboxes.
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Re: Ständig Hänger / Absturz bei Kontakten

Post by admin »

Please update to the latest version, which is 10.2.1 at the moment. The error should be gone then.
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