Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

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ohleut
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Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by ohleut »

Ich habe bei Essential die Cloud gebucht für 1 Monat / ABO, beim Versuch darauf zu Sync. kommt folgende Fehlermeldung

Syncronisation zu Cloud Fehlermeldung nicht autorisiert !


Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized
PIM Pro 11.0
Max
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Re: Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by Max »

Hello,

I have sent you your EPIM Cloud credentials. Please make sure you enter them correctly.
Maxim,
EPIM Team
hepcat
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Re: Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by hepcat »

Ich habe das gleiche Problem./I have the same problem.
2022-01-31 07_52_11-.png
2022-01-31 07_52_11-.png (8.74 KiB) Viewed 507 times
mit den besten Grüssen aussem Pott
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Re: Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by admin »

You're likely using a password from the admin console, not from the cloud, which you should have received separately. Please check for the second email and if you're unable to find it, let me know, will reset the EPIM Cloud password for you. Thanks!
Android version of EssentialPIM. Keep all your data in sync!
hepcat
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Re: Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by hepcat »

Das verstehe ich nicht?
Ich habe mich in der Cloud mit einem neuen Benutzernamen und einem neuen Passwort registriert?
Ich habe heute morgen 1 Jahr mit Payal bezahlt. Von Paypal wurde eine Bestätigung geschickt. Von Astonsoft/Essential Pim Cloud habe ich keine E-Mail erhalten.
I do not understand that?
I registered in the cloud with a new username and password?
I paid with Payal for 1 year this morning. A confirmation was sent from Paypal. I have not received an email from Astonsoft/Essential Pim Cloud.
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hepcat
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Re: Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by hepcat »

2022-02-01 00_18_41-Astonsoft - 20220139076.pdf - Foxit PhantomPDF.png
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Re: Sync zu cloud.essentialpim ---> http/1.1 401 unauthorized

Post by admin »

Please forward me a PM (private message here in the forum) with the email address you used for registration. Will sort it out then.
Android version of EssentialPIM. Keep all your data in sync!
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