Your request can't be completed. A default task folder can't be deleted

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Rasna
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Your request can't be completed. A default task folder can't be deleted

Post by Rasna »

Hello, it looks like I have deleted a task folder in Epim but when synchronizing it in outlook, it refuses to delete that folder which it's considered as default.
I looked at the logs but there is no indication of what outlook expects to find (the folde name).
Any ideas ho to solve this?
Thnak you
admin
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Re: Your request can't be completed. A default task folder can't be deleted

Post by admin »

Yes, please forward me the log file, will check out what's wrong.
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Rasna
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Re: Your request can't be completed. A default task folder can't be deleted

Post by Rasna »

Hello Admin, thank you so much.
I have attached the latest outlook sync log
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OutlookComSync_2021_03_08_19_20_41.zip
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admin
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Re: Your request can't be completed. A default task folder can't be deleted

Post by admin »

Thanks for the log! Please click on File->Database Mangement, then select Outlook.com under the "Clear synchronization data" section and click on the Clear button. That should help.
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Rasna
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Re: Your request can't be completed. A default task folder can't be deleted

Post by Rasna »

Hello Admin,

it did work :)

Thnak you so much
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