Missing start button on Iphone sync
-
todd
- Experienced
- Posts: 65
- Joined: Sun Apr 07, 2013 10:41 pm
- Has thanked: 1 time
- Been thanked: 3 times
Missing start button on Iphone sync
I just installed epim to a new Dell computer with win 10 pro 64 bit version 10.0.19041, build 19041 installed. After installing epim I tried to create a sync to the iphone but I never get past the device pairing screen on windows, and I never see a start button on the epim sync on iphone. The cpu is an intel I9-10900
I’ve checked that they are on the same network and tried changing port numbers randomly but that didn’t work. My router puts out two ssids, I have tried both networks, making sure both devices were connected to the same network. I have installed itunes.
I’ve tried to sync using the wizard and also just selecting the iphone for the type, both with the same result.
I am running epim pro 9.3 and IOS Epim v 3.0.2
BTW – this used to work with this phone, on the computer I just replaced.
Todd
I’ve checked that they are on the same network and tried changing port numbers randomly but that didn’t work. My router puts out two ssids, I have tried both networks, making sure both devices were connected to the same network. I have installed itunes.
I’ve tried to sync using the wizard and also just selecting the iphone for the type, both with the same result.
I am running epim pro 9.3 and IOS Epim v 3.0.2
BTW – this used to work with this phone, on the computer I just replaced.
Todd
-
admin
- Site Admin
- Posts: 16742
- Joined: Thu Nov 25, 2004 3:12 am
- Has thanked: 1569 times
- Been thanked: 1070 times
Re: Missing start button on Iphone sync
Todd, what does iOS EPIM say when you tap on the PC Sync button? Something about starting a wizard on your PC? If yes, try to reboot your PC, this helps sometimes. And just in case here's the troubleshooting guide, please check it out if not already: https://www.essentialpim.com/help/troub ... hroniz.htm
Android version of EssentialPIM. Keep all your data in sync!
-
todd
- Experienced
- Posts: 65
- Joined: Sun Apr 07, 2013 10:41 pm
- Has thanked: 1 time
- Been thanked: 3 times
Re: Missing start button on Iphone sync
IOS epim brings up the PC Sync screen which says in part:
PC Sync allows you to synchronize your Calendar, Contacts, etc etc
Connected to Wi-Fi network:
Jacasm
Please start epim on your windows computer and use File->Synchronization->Wizard etc etc
This is the same screen that appeared whenever I would sync before but there is no button to push on the screen to start syncing, only a link to "Troubleshooting". I have taken that link and it takes me to the page that you point to above.
If there is a way to attach a file I can send you a picture of the IOS screen.
PC Sync allows you to synchronize your Calendar, Contacts, etc etc
Connected to Wi-Fi network:
Jacasm
Please start epim on your windows computer and use File->Synchronization->Wizard etc etc
This is the same screen that appeared whenever I would sync before but there is no button to push on the screen to start syncing, only a link to "Troubleshooting". I have taken that link and it takes me to the page that you point to above.
If there is a way to attach a file I can send you a picture of the IOS screen.
-
todd
- Experienced
- Posts: 65
- Joined: Sun Apr 07, 2013 10:41 pm
- Has thanked: 1 time
- Been thanked: 3 times
Re: Missing start button on Iphone sync
Success!!!!
I used Max's solution below and downloaded the bonjour service. Rebooted and it was fixed.
From Max's note:
I myself had a similar problem, and at least on my machine it had to do with Bonjour service. It is usually part of iTunes. I installed this: https://support.apple.com/kb/dl999?locale=en_US , rebooted my computer and Start button started appearing.
I used Max's solution below and downloaded the bonjour service. Rebooted and it was fixed.
From Max's note:
I myself had a similar problem, and at least on my machine it had to do with Bonjour service. It is usually part of iTunes. I installed this: https://support.apple.com/kb/dl999?locale=en_US , rebooted my computer and Start button started appearing.