Search found 113 matches

by EoinDubh
Fri Sep 22, 2023 4:40 pm
Forum: Support
Topic: Problem with EPIM PRO on Windows 7
Replies: 10
Views: 819

Re: Problem with EPIM PRO on Windows 7

We are both using POP3. And we both use our email an an archive and have Her file is larger than mine as I can't get her to delete stuff she no longer needs. I have checked the settings for her EPIM install and the settings are the same as mine. Her system seems to be working now but there is older ...
by EoinDubh
Thu Sep 21, 2023 9:20 pm
Forum: Support
Topic: Problem with EPIM PRO on Windows 7
Replies: 10
Views: 819

Re: Problem with EPIM PRO on Windows 7

My wife and I are using the same email provider, Network Solutions, and the same version of EPIM Pro, 11.7. The only difference between our PCs is that hers is a Dell desktop running Windows 7 and mine is a custom built system running Windows 10. Since she has several backups on her system I am thin...
by EoinDubh
Thu Sep 21, 2023 3:46 pm
Forum: Support
Topic: Problem with EPIM PRO on Windows 7
Replies: 10
Views: 819

Re: Problem with EPIM PRO on Windows 7

There are zero emails in the deleted folder. I have tried reverting to a couple of backups but get the same issue.
by EoinDubh
Wed Sep 20, 2023 11:13 pm
Forum: Support
Topic: Problem with EPIM PRO on Windows 7
Replies: 10
Views: 819

Re: Problem with EPIM PRO on Windows 7

Here is a log from this morning for my wife's email. I seem to remember hearing that EPIMPro 11.7 was not compatible with Windows 7 but that seems to be what is currently installed.
by EoinDubh
Wed Sep 20, 2023 3:45 pm
Forum: Support
Topic: Problem with EPIM PRO on Windows 7
Replies: 10
Views: 819

Re: Problem with EPIM PRO on Windows 7

I do not see any search or filtering set. I was able to download 40 emails this morning but everything else seems to be gone.
by EoinDubh
Wed Sep 20, 2023 4:23 am
Forum: Support
Topic: Problem with EPIM PRO on Windows 7
Replies: 10
Views: 819

Problem with EPIM PRO on Windows 7

When my wife turned on her computer tonight to check her email all the folders and subfolders are there but NO messages show u at all. The database size is 3,060,752KB and the version of EPIM is 11.7. I have tried installing a backup from last week but have the same issue. What is going on?
by EoinDubh
Mon Jul 31, 2023 7:45 pm
Forum: Support
Topic: Is 11.6.5 still supported on Windows 7
Replies: 3
Views: 878

Re: Is 11.6.5 still supported on Windows 7

I did reboot it several times. But today I shut it down and disconnected power for 15 minutes and then restarted. It still gave me the error. I think that it has something to do with the AVG spam and security monitor. So I shut it down as well as the drive mappings to my Amazon S3 drives and reboote...
by EoinDubh
Fri Jul 28, 2023 10:40 pm
Forum: Support
Topic: Is 11.6.5 still supported on Windows 7
Replies: 3
Views: 878

Is 11.6.5 still supported on Windows 7

I tried to update my wife's EPIM install to 11.6.5 today but when it starts the download/install it shuts down EPIM and pops a message that another copy is still running. The same thing happens after a clean reboot. Is windows 7 still supported?
by EoinDubh
Fri Jan 27, 2023 3:14 pm
Forum: Support
Topic: Font size issue
Replies: 15
Views: 1554

Re: Font size issue

I have found that to increase the font size in an enail message body, at least in Windows 10, hold down the CTRL key and use the mouse wheel to increase or decrease the font size.
by EoinDubh
Sat Jan 21, 2023 12:30 am
Forum: Support
Topic: Font size issue
Replies: 15
Views: 1554

Re: Font size issue

Thank you.
by EoinDubh
Fri Jan 20, 2023 7:46 pm
Forum: Support
Topic: Font size issue
Replies: 15
Views: 1554

Font size issue

With the install of version 11.2.1 All received messages are in a micro font. The main screen is fine as are the inbox listings but my old eyes are having trouble reading received messages. My default mail composing format is Times New Roman 12 pt. But I do not see anywhere to change the font of a r...
by EoinDubh
Wed Jan 04, 2023 3:26 pm
Forum: Support
Topic: Problem after installing EPIM Pro 11.2
Replies: 2
Views: 332

Re: Problem after installing EPIM Pro 11.2

Yes I have reset the training data. I am slowly getting my spam filters setup. It is going to take awhile before it is working properly. the majority of email that I get is spam. That comes with having the spam address for 40 years.
by EoinDubh
Tue Jan 03, 2023 4:55 pm
Forum: Support
Topic: Problem after installing EPIM Pro 11.2
Replies: 2
Views: 332

Problem after installing EPIM Pro 11.2

After installing 11.2 it seems that spam filtering is not working. I HAD a lot of specific spam rules which are all gone and no incoming emails are going into the spam folder. I am NOT willing to change my email address as I have had my current address since email first became a thing and contacting...
by EoinDubh
Fri Oct 07, 2022 3:21 pm
Forum: General Discussion
Topic: Template madness
Replies: 3
Views: 1466

Re: Template madness

Thank you. That was the step that I forgot. I have it working now.
by EoinDubh
Thu Oct 06, 2022 11:08 pm
Forum: General Discussion
Topic: Template madness
Replies: 3
Views: 1466

Template madness

I had a signature template that showed up of every email that I composed. I needed to make a change to it and even though I have deleted the original template it still is the one that shows up on new emails. It is no longer in the templates folder and the new one is there but the old one still shows...