Search found 182 matches

by tanin
Tue Oct 03, 2023 11:35 pm
Forum: Support
Topic: Problem with backup on new pc.
Replies: 4
Views: 806

Re: Problem with backup on new pc.

It is working.
Bummer. I installed onedrive to backup my documents with EPIM backup. For some reason, it renamed the folder to Documents in Hebrew, although my Windows is English, and I just have a second Hebrew keyboard installed.
by tanin
Mon Oct 02, 2023 7:38 pm
Forum: Support
Topic: Problem with backup on new pc.
Replies: 4
Views: 806

Re: Problem with backup on new pc.

I tried restarting Windows and EPIM, but that didn't help.
Here's a picture:

Image
by tanin
Sun Oct 01, 2023 8:11 pm
Forum: Support
Topic: Problem with backup on new pc.
Replies: 4
Views: 806

Problem with backup on new pc.

Hi, I just installed EPIM on my new laptop, EPIM 11.7.1 on Windows 11. I was before on Windows 10. The database file is in the same directory as EPIM and the backup are in documents. I am getting this error since install, something about the backup, see pic. Any idea why? https://i.imgur.com/blZ75Gi...
by tanin
Sun Aug 27, 2023 9:01 am
Forum: Support
Topic: Problem syncing iphone and epim
Replies: 5
Views: 583

Re: Problem syncing iphone and epim

admin wrote: Sun Aug 27, 2023 8:24 am Were you also attempting to create a new synchronization?
The last one I had didn't work. I deleted it and tried creating a new one.
by tanin
Sat Aug 26, 2023 2:56 pm
Forum: Support
Topic: Problem syncing iphone and epim
Replies: 5
Views: 583

Re: Problem syncing iphone and epim

admin wrote: Sat Aug 26, 2023 2:40 pm Please check out the troubleshooting guide for iOS synchronization on EssentialPIM. You can find it at the following link: https://www.essentialpim.com/help/troub ... hroniz.htm
Thanks.
I did check this out before, posting, nothing worked.
by tanin
Sat Aug 26, 2023 12:50 pm
Forum: Support
Topic: Problem syncing iphone and epim
Replies: 5
Views: 583

Problem syncing iphone and epim

Hi, I've having trouble syncing my iphone 13 mini and epim. I have latest epim for windows and iphone and latest ios, on windows 10. I've follow the troubleshooting guide. Both are connected to the same wifi, itunes installed. I can't just past the Pairing devices. I haven't synced in a long time, b...
by tanin
Wed Jul 19, 2023 4:58 pm
Forum: Support
Topic: Catergory coloring and epim database file
Replies: 5
Views: 642

Re: Catergory coloring and epim database file

I believe you should use a file manager, such as Explorer, to move the file to the desired location, if I understood your request correctly. I found the solution to be to run EPIM as admin, it did not have permission to write the database file in EPIM's "home" folder. But the file path wo...
by tanin
Tue Jul 18, 2023 3:39 pm
Forum: Support
Topic: Catergory coloring and epim database file
Replies: 5
Views: 642

Re: Catergory coloring and epim database file

Thanks ecsaltz.

As for my first second question, apparently the file is here:
C:\Users\[user]\AppData\Local\VirtualStore\Program Files (x86)\EssentialPIM Pro.

Although clicking open via EPIM, the folder I am given is:
C:\Program Files (x86)\EssentialPIM Pro

Any ideas why or on how to move it?
by tanin
Tue Jul 18, 2023 8:52 am
Forum: Support
Topic: Catergory coloring and epim database file
Replies: 5
Views: 642

Catergory coloring and epim database file

Hello, I reinstalled Windows yesterday and with it EPIM Pro, latest version (I had a previous 11.x). I have two questions: 1. Did the way category colors show change? Now the color is a square near the appointment when it used to color the entire appointment. Is this changeable in settings? 2. I ope...
by tanin
Sat Mar 05, 2022 8:27 pm
Forum: Support
Topic: Is it possible to reschedule an appointment with the reminder on?
Replies: 3
Views: 539

Re: Is it possible to reschedule an appointment with the reminder on?

Not possible at the moment, unfortunately. How do you think this could be avoided? As in most of the cases rescheduling an appointment shouldn't automatically mean a user wants to enable the reminder if its current setting is none. Not sure how this would work. But what you're saying is that I shou...
by tanin
Thu Mar 03, 2022 7:07 am
Forum: Support
Topic: Is it possible to reschedule an appointment with the reminder on?
Replies: 3
Views: 539

Is it possible to reschedule an appointment with the reminder on?

Hello, For years when I have a reminder for an appointment that I want to reschedule, I open the appointment, change the date and I also have to change the reminder from None to X minutes (since the appointment was just reminded, the Reminder resets to None). Is there a way to avoid this? I do this ...
by tanin
Wed Dec 23, 2020 10:56 am
Forum: Support
Topic: Rescheduling appointments automatic reminder
Replies: 1
Views: 350

Rescheduling appointments automatic reminder

Hi,
Sometimes after I get a reminder for an appointment, I reschedule it to a later date manually.
When doing this, I have to set the reminder again. Is there a way to have the reminder reset when rescheduling an appointment?

Thanks
by tanin
Mon Jan 28, 2019 9:40 am
Forum: Support
Topic: Recurrent problem when updating EPIM
Replies: 18
Views: 5755

Re: Recurrent problem when updating EPIM

Ok. I managed to solve the problem. I saved the DB to the desktop in order to send it to you but I opened the new DB to see the problem still occurs and it doesn't, so I saved the file again to "C:\Users\{user name}\AppData\Roaming\EssentialPIM Pro". But the weird thing I noticed is that w...
by tanin
Fri Jan 25, 2019 11:27 am
Forum: Support
Topic: Recurrent problem when updating EPIM
Replies: 18
Views: 5755

Re: Recurrent problem when updating EPIM

Asking again, where to send my database file?
Also, is it safe to send it since I also use the passwords module.

Thanks
by tanin
Tue Jan 08, 2019 5:43 pm
Forum: Support
Topic: Recurrent problem when updating EPIM
Replies: 18
Views: 5755

Re: Recurrent problem when updating EPIM

Hello, your INI file is perfectly fine. The fact that we can not reproduce the issue and that there are no other users with same problem does not make it possible to reproduce and fix. What we could do is if you send us your database and we will test it upon update to new version. Where should I se...