EssentialPIM

To help us troubleshoot the email issue, please answer the following questions:

- Does the issue occur with all emails, or only with certain messages? If it only affects specific messages, please save a couple of them as EML files and forward them to us.
- Does the issue happen in the message ...

Thank you, everyone, for sharing the message numbers with us. Just to clarify, are you experiencing issues specifically with viewing email messages in the separate preview window? Is everything functioning correctly in the message list? Your feedback is greatly appreciated.



Yes, this issue of ...

Marc Brigitta wrote: Thu Jul 18, 2024 8:08 am 28594 mails

3,906 not nearly as much.
I don't think it's a quantity/memory issue

Has anyone from admin seen this post yet?

Yes - same here. I double click on the email and get a blank screen. I have gotten them to show up by using the up and down arrows. What is interesting is that if you use the arrows to cycle through the emails, you can then see the email full screen when you double click the email. I was happy ...

For any admins watching this post....

I've discovered that when I open some emails full-screen by double-clicking them, they display correctly because the proper encoding is selected.
But the ones that just have a blank screen do not have an encoding method selected (see pic).
Once I select a ...

How do you reach full screen?
I do a double click. This works fine on my side
And what layout do you use (it's classic on my side)


Hi poet-man, thank you - yes, I meant double clicking the email to open it full screen.
I too use the "classic" view but there are no issues there. Only when I open ...

Is anyone else experiencing this with the update to PRO 12.0.4 ??

(Windows 10)

When I click on an email to view it full screen the body of the email is completely blank.
If I click to reply or forward I can read what the email said and it also populates in the little preview window.
The issue ...

I have worked with computers and have built them since the late 90's and I have never heard of the (Right to Left) mode!
That's crazy! LOL
Thank you so much for your help!
Please forgive my frustration.
Now if we can only get those note tabs movable again.

Essential PIM.mp4 Is anyone else experiencing their keyboards not functioning properly while typing in notes?
The arrow keys behave in reverse and the punctuation keys place the punctuations at the beginning of the sentence.
I have no issues with the keyboard in any other application including WORD ...

Thank you for your advice VictorParkerPIM,
I was aware of the vertical line drag but that defeats the purpose of having the tabs to begin with since I navigate between them so often.
It would be a chore to have to constantly slide and drag that line.
I can't believe that EPIM would take away the ...

When I updated to the newest version 11.6 the "Local Notes" menu, in the "Notes" module, that usually sat at the bottom of the folder tree pane with the multiple tabs, is now its own pane on the left in between the folder tree pane and the navigation pane.
I am unable to move the "local folder" menu ...

The toolbar button labels in the mail module keep disappearing.
I have to right click on the toolbar. click "Customize Toolbar" make sure that "Hide Button Labels" is not selected, which it never is, and then close that dialogue box. Then the labels pop back onscreen.
This only happens when ...

admin wrote: Thu Nov 03, 2022 4:06 pm The issue has already been resolved, check out the post above yours: https://www.essentialpim.com/forum/view ... 51#p126451

Thank you!
When I click "Check for Updates" in the app it says there are none. Should I wait until it pushes to me our download from the website?

Hi,

after updating to Vers. 11.1.9 today, EPIM has stopped receiving Emails- I can still send mails and web access to my provider also works for receiving mails. The Window with the progress bars which opens when I press send/Receive seems to show no errors (but I can't be sure because it goes so ...