Search found 11098 matches

by admin
Thu Aug 18, 2022 11:52 am
Forum: EPIM for Android
Topic: Persistent sync problems with EPIM Cloud
Replies: 3
Views: 30

Re: Persistent sync problems with EPIM Cloud

You're synchronizing with the same service, so the answer is yes. We've just added another 2 new servers to EPIM Cloud so the situation should improve. There's still space for optimization, though and we're working on it.
by admin
Thu Aug 18, 2022 11:49 am
Forum: Support
Topic: Multiple calendars - does it make sense - especially for syncs?
Replies: 8
Views: 130

Re: Multiple calendars - does it make sense - especially for syncs?

Imagine how much time it would take if you DB was say 6 GB instead of 6 MB. And there are many users whose DBs are even bigger.

Increased sync time with EPIM Cloud is due to the increased load on the servers. We're working on that.
by admin
Thu Aug 18, 2022 11:46 am
Forum: Support
Topic: Error message when syncing
Replies: 11
Views: 232

Re: Error message when syncing

Note, I didn't ask you to create any notes during test. Your data will not be deleted, you can leave the default sync settings intact.
You can synchronize with as many WinEPIM databases as needed.
by admin
Thu Aug 18, 2022 11:30 am
Forum: EPIM for Android
Topic: Persistent sync problems with EPIM Cloud
Replies: 3
Views: 30

Re: Persistent sync problems with EPIM Cloud

Gateway errors are due to increased load on the servers. We're working on the problem.
by admin
Thu Aug 18, 2022 11:28 am
Forum: Support
Topic: Error message when syncing
Replies: 11
Views: 232

Re: Error message when syncing

No additional steps will be required. You can, however, make a backup in AEPIM just in case.
by admin
Thu Aug 18, 2022 11:27 am
Forum: Support
Topic: Multiple calendars - does it make sense - especially for syncs?
Replies: 8
Views: 130

Re: Multiple calendars - does it make sense - especially for syncs?

What's the size of your database? Also, Dropbox sync is performed only when you open/close EPIM, not during the process.
by admin
Thu Aug 18, 2022 8:47 am
Forum: EPIM for Android
Topic: Synchronizing Options
Replies: 4
Views: 99

Re: Synchronizing Options

What kind of problems there are? If you happened to notice something, please create a new topic and describe the issue in as much details as possible.
by admin
Thu Aug 18, 2022 8:45 am
Forum: EPIM for Android
Topic: Favorite contacts
Replies: 11
Views: 248

Re: Favorite contacts

I guess the problem here is not in the Android OS version but rather how the default contacts app allows you to handle contacts from third-party accounts. Will check if something could be done here.
by admin
Thu Aug 18, 2022 8:36 am
Forum: EPIM for Android
Topic: Shortcuts on home screen for AEPIM modules don't work
Replies: 3
Views: 82

Re: Shortcuts on home screen for AEPIM modules don't work

Thanks, will try to fix this.
by admin
Thu Aug 18, 2022 8:32 am
Forum: EPIM for Android
Topic: Task behaviour when moved to tab that is set to Private status
Replies: 3
Views: 110

Re: Task behaviour when moved to tab that is set to Private status

Thanks, will attempt to improve this in the next update.
by admin
Thu Aug 18, 2022 8:20 am
Forum: Support
Topic: Multiple calendars - does it make sense - especially for syncs?
Replies: 8
Views: 130

Re: Multiple calendars - does it make sense - especially for syncs?

Synchronization with EPIM Cloud allows users to quickly sync changes only, while synchronizing whole database files as suggested above would take an enormous amount of time especially for big databases.
by admin
Thu Aug 18, 2022 8:17 am
Forum: Support
Topic: Google vs Android sync
Replies: 7
Views: 146

Re: Google vs Android sync

That's a shortcut for Synchronize All, which doesn't tell us much, unfortunately.
by admin
Thu Aug 18, 2022 8:16 am
Forum: Support
Topic: Data of encrypted database is unencrypted in sync log
Replies: 3
Views: 83

Re: Data of encrypted database is unencrypted in sync log

1. Locally only.
2. No.
3. Correct.
by admin
Thu Aug 18, 2022 8:15 am
Forum: Support
Topic: Error message when syncing
Replies: 11
Views: 232

Re: Error message when syncing

1. Click on File->New->EPIM Data File
2. Add direct synchronization with AEPIM (you can leave only the Notes module checked for sync as the problem is with it)
3. Start synchronization
4. If there's going to be the same error, forward us the newly created log file, please.
by admin
Thu Aug 18, 2022 8:12 am
Forum: Suggestions
Topic: Suggestions for improvement of Tags management system
Replies: 9
Views: 148

Re: Suggestions for improvement of Tags management system

Thanks, noted. So far similar functionality is available in Advanced Search.